Kawatana Onsen Vacations from $1,161

Room ok. Language barrier, difficult check-in. Machine check-in, not user friendly.

Clean room, very friendly and helpful staff, fully stocked amenities. The location of thisnhotel is also really close to a lot of markets, the castle, and restaurants.

The property is clean and the space is large. The only bad thing about this place is the check-in procedures. Since there is no staff in the building, your only way to access is by the email sent by the property owner. The email arrive at 6pm on the day I check-in, after I reach out many time and through email, their offical website and Expedia. Take your risk when consider this place.

The price is great and basically I like it. The first room we got was infested with a horrible mold smell. They never should have let us use that room. We checked in late at night so we had to stay there that night. Next day a maid came and did the best she could but the smell was there. We had to move all out unpacked stuff and was offered np help to do such. took a half hour to do. Moving to another floor. The room has four windows with no covering and the light is so bright. Like waking up in Wall mart. We took the couch pillows and put them on these for small windows and that saved the day. Isolated location but a ten minute walk to the supermarket. OK for that. In general could be really good. Nice looking place.