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Reviews of Kawayu Onsen Fujiya

4 out of 5
Kawayu Onsen Fujiya
1452,Kawayu, Hongu-cho, Tanabe, Wakayama-ken

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 105 reviews" "
Rating 8 - Good. 50 out of 105 reviews" "
Rating 6 - Okay. 8 out of 105 reviews" "
Rating 4 - Poor. 5 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Conflicted. The location is great. Room was dirty in ways you don’t want a room to be dirty. There were parts missing in shower so I had to hold the wand to shower. Tub always nice. Paid a lot of this room so didn’t feel the delivery of service matched that. The food was pretty bad and the service was not great overall. Didn’t feel sanitary in how food and dishes around food handled. Loved the area and the hotel staff did try but this place as others have said needs to do some work to improve.

8/10 Good

Damon

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom had a pretty funky smell that never went away, and it seemed that their answer was to put a tiny bag of potpourri next to the toilet, but it could have used a more thorough cleaning. Otherwise, a very nice and helpful staff, great free shuttle for local hikes, and decent breakfast and dinner. Quiet and lovely spot by the river where many people were enjoying the water.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

George

Stayed 1 night in Apr 2023

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Traditional Japanese stay
This is a great traditional Japanese place to stay and located 15 min by shuttle or bus from Hongu shrine and world heritage center. It’s on the river and the staff is friendly, onsen inside and outside (during season) and access to hot springs river out the door. It’s traditional futon sleeping with in room Japanese bath. Plenty of space and welcoming service. All meals are scheduled if you are going to eat at the Inn. Food is wonderful and classic Japanese only.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Room was very comfortable and stylish. River Onsen was busy, but fun. They allowed tattoo's both inside and outside onsen. Service was amazing. Dinner service could have had some explanation of the food offered or a menu.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area but very far away, nice to play in the river with hot spring water come up from the river bed !
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk hospitaity was excellent but dining service was horrible. The service lady mistakenly received wrong service time order from front desk and repelled us from entering the dining hall. And when we ordered drinks and due to langauge barrier, she dropped the pen very rudely for us to fill in. Never experienced such hospitality in japan ever.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle buses service was wonderful. Wifi needs serious upgrade in rooms.
Stayed 4 nights in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ryokan in an amazing area
Wonderful stay in the amazing area of Wakayama Japan, land of Kumano Koda and waterfalls. We stayed at this ryokan for 3 nights and used as base for exploring the region. The facility was damaged by recent typhoon flooding and just reopened. The restoration was excellent; new flooring, paint, finishes. We had to ask if hotel was damaged! You would not have known. They are OPEN for guests. The service was excellent, meals spectacular. They have a local craft beer which i found to be very good before our usual saki. Service throughout stay was excellent in all aspects. There were enough English speaking staff to provide directions, transportation, etc. The inside and onside Olsen’s were nice, not large but never crowded. My favorite was the outside bath in the early morning. Wifi worked well, if you need it. Strongly recommend this ryokan for the region, you will not be disappointed. We arrived by car as we were going exploring the region. There is public transportation available, a bit more in the summer. Mostly buses. The hotel does provide free shuttle service to and from the World Heritage site little under 2 miles.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy environment. It is a quiet place to stay.
Stayed 1 night in Dec 2018

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Onsen Resort
They were very welcoming and helpful even though we speak little Japanese. They helped us plan our day hike and even ensured the bus driver knew we were going to Koguchi so we didn't miss our stop. Food was yummy but it was difficult to know exactly what we were eating.
Stayed 2 nights in May 2018

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 10!
A 10! Nice room, super good food, and a beautiful outdoor and indoor onsen! Love it!
Stayed 1 night in Aug 2017

8/10 Good

Isabelle, Montreal

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful, relaxing environment
I stayed at this onsen with my husband and two teenagers during the hot and sticky month of July. Swimming in the river and relaxing in the natural, warm hot springs was pure joy after long days of hiking and sight seeing. This place has a peaceful aura and is one of the most relaxing experiences I have ever enjoyed. The hotel facilities are ageing a little and could be freshened up, the carpets in the room was quite dirty and the onsen baths in need of a good refresh. Having said that, the true magic of this place resides with the location, the beautiful river and the out of this world food! We really enjoyed it and would recommend it without hesitation.
Stayed 2 nights in Jul 2017

10/10 Excellent

WENTING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Onsen hotel with great view
We have enjoyed Kawayu Onsen Fujiya so much. The stay was so pleasant, the staff was very nice and helpful( though English wasn't their strength). The dinners for three nights were exceptional, a great variety of Japanese food and local produce. The lady serving dinner was so observant and dedicated to great service. The manager( the man in grey suit) even saw us off waiting for the bus with us and helping with luggage, he can speak some English. They helped us find the timetable for the boat trip and gave us a lift to save our waiting time for the bus. I would highly recommend this hotel and would definitely go back if I visit that area again.

10/10 Excellent

joyce, hm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel looks abit old but is very clean and quiet. The staffs are very helpful too. They are able to make the vegetarian meals for my sister! You can also go to the open air onsen in the river just next to the hotel. The bus stop is just right in front of the hotel and you no need to drag your luggages .
Room
Entrance of the hotel
River
Open air public onsen

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not As Advertised
This place was pretty expensive, but we booked because it was advertised as being close to Nachi Falls. In reality, it was over an hour and a half bus ride away, and in the middle of absolutely nowhere. Nobody spoke English at the hotel, and there was no bed in the room (this was probably my own fault- it was advertised as "Japanese Style"). The room was dirty and had spiders in it, and the lobby area looked like a crummy 80's motel. The river in front was beautiful, but it was virtually impossible to walk to any stores or restaurants because there were none in the area. The wifi also did not work.

8/10 Good

Tak Hung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxing
Nice river view. River Onsen only available in winter. Limited dinner time slot available. I can only choose either 5:30 or 7:30 even I arrived at the hotel by 4pm. Suggest to reserve the dinner time before arrival.

10/10 Excellent

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Great Location
Spent 1 night in Hotel Fujiya at Kawayu onsen. Nice secluded locality where a huge outdoor hot spring dug by the side of the river is the main attraction. Truly enjoyable experience to soak in its warm waters with the cold winter air in your face. The hotel was nice. A bit old but nice and clean. The room I got was newly renovated though, and had its own private onsen bath (but it came at a price). Only minor complaint was that the kaiseki dinner was a bit rushed.

10/10 Excellent

LAI, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A beautiful place with quiet and clean condition. Good food and good services.

10/10 Excellent

SATIT, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrounded by nature, far from city
Good place to relax but a little far from city

10/10 Excellent

JARUWAN, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for relaxation
Very nice hotel, love the river infront of the hotel

10/10 Excellent

Henri, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Spa in the heart of one of the most spec
Nice Japanese style spa (onsen). Excellent food, essential for an onsen experience. There are natural outdoor spa pools in the river. Very convenient location, close to the Kumano Kodo and the Kumano Hongu Taisha, with a bus stop right in front of the entrance.

8/10 Good

Catherine, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryokan by the River
It's located about 2 hours from Kii Tanabe train station where you have to catch the local bus (there's a time table). Main downside is the travelling cost & time. Once you reach there, the bus stop stops just outside the Ryokan. We went to Fujiya because it is located just by the Senin Buro (onsen river), unfortunately it is closed as it is still too cold. (It was open on the afternoon we left). Senin buro is supposed to be open from Dec to March. Try to go in the middle of the season. The entire place is extremely quiet. This is a lovely Japanese Ryokan and we were given a 11 tatami traditional room with attached toilet & bathroom with a deep bath tub. Dinner was served in our room and breakfast was served in a traditional tatami room downstairs. We spent just 1 night here. Unless u are planning to do the mountain hike ie kumano kudo trail, this ryokan may not be worth the trip.

8/10 Good

Chi Leung

Stayed 1 night in Mar 2024

10/10 Excellent

KAZUYA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
千人風呂からも近いし、水着のレンタル品もあるので気軽に行ける。夕食も豪華でとても良かった。
Stayed 1 night in Feb 2024

8/10 Good

よしお

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

WeiChen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Chung hay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境舒服，有機會會再來。
Stayed 1 night in Sep 2023

8/10 Good

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Po Fung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
晚餐豐富, 員工英文很好, 但公共交通不方便
Stayed 1 night in Mar 2023

10/10 Excellent

CLEMENT

Stayed 1 night in Dec 2022

4/10 Poor

yoshihiko

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
・部屋が広くて清潔 ・加湿器の貸し出しがうれしかった。
Stayed 1 night in Nov 2022

8/10 Good

RISA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗なお部屋でした。
Stayed 1 night in Sep 2022

8/10 Good

SHIZUKA

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

8/10 Good

HORIKOSHI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ずっと滞在したい、ちょっとお洒落な温泉宿
夫婦の旅行で、露天風呂付き洋室「かじか」に宿泊。大きめのベッド２台とソファー、テーブルというシンプルなお部屋でした。 フロントの方の対応もとても丁寧。 食事は個室で落ち着いた時間を過ごせました。夕食は質、量ともに大満足でしたが、朝食についてはお味噌汁がなかなか来なかったり、隣の部屋には出されていたベーコンエッグが忘れられていたりと、かなり納得のいかない結果。 もっとずけずけと言えば良かったのかも知れません。 最後になって惜しいマイナスポイントですが、全体的には大満足でした。 もちろんお風呂も、こじんまりとしてますが雰囲気の良い空間でいやされました。 当日はカゲロウが大量発生したらしく窓を開けると部屋に入り込んでしまい、妻がちょっとパニックになったりしました。夜は部屋の露天風呂には入れませんでした。残念です。 また違う季節に泊まりたいです。
Stayed 1 night in Aug 2022

8/10 Good

Yoshio

Stayed 1 night in Jul 2022

8/10 Good

Bisei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
フロントの方、バスの方が丁寧な対応でした。
Stayed 1 night in Jul 2022

6/10 Okay

MIKIHITO

Stayed 1 night in May 2022

8/10 Good

KEISUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Yasuhiko

Stayed 1 night in Mar 2022

8/10 Good

yoshinori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

MOTOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い宿、冨士屋
珍しく夜中も入れるお風呂で、好きな時間に入れてとてもよかったです。 料金もメニュー豊富でご飯もとても美味しかったので、また利用したいです
Stayed 1 night in Jan 2022

10/10 Excellent

TAKAHISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理もサービスもいい温泉宿
目の前に綺麗な川が流れていて、周辺は小高い山に囲まれています。川には温泉があり、冬場で寒いですが、楽しめます。料理もサービスもよくてとてもいい温泉宿でした。
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

hiroaki

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2021