Jumbaktas Hotel
4.0 star property

Upscale Astana hotel in Yesil District with free breakfast

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Jumbaktas Hotel

Photo gallery for Jumbaktas Hotel

Exterior
Indoor pool
Business Room, 1 Double Bed, City View | Premium bedding, minibar, in-room safe, desk
Reception hall
Interior entrance

Overview of Jumbaktas Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

ul. Karasakal Erimbetov, 65, Astana, 010000
  • Popular LocationKazakhstan Ministry of Foreign Affairs17 min walk
  • Popular LocationBayterek Tower2 min drive
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan5 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)22 min drive
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Room options

Family Room

cleanliness

Highlights

Lanai
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 797 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchen
LCD TV
Hypo-allergenic bedding
  • 3228 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Business Room, 1 Double Bed, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
  • 387 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 645 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Standard Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Premium bedding
Hair dryer
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Astana

Located in Astana, Jumbaktas Hotel is in the business district. President's Culture Centre and Museum of the First President of the Republic of Kazakhstan are cultural highlights, and travelers looking to shop may want to visit Khan Shatyr and Keruen. Looking to enjoy an event or a game while in town? See what's happening at Kazhimukan Munaitpasov Stadium or Saryarka Velodrome.

What's nearby

  • Khan Shatyr - 16 min walk
  • Kazakhstan Ministry of Foreign Affairs - 17 min walk
  • Bayterek Tower - 2 min drive
  • Parliament of Kazakhstan - 3 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive

Getting around

  • Astana Railway Station - 22 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • Salone del Gusto - 4 min walk
  • Lanzhou - 8 min walk
  • London Paris by Mafamille - 3 min walk
  • Al Farabi Restaurant - 9 min walk
  • Ocean Basket - 9 min walk

About this property

Jumbaktas Hotel

Upscale hotel located in Yesil District
Take advantage of a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services at Jumbaktas Hotel. The onsite restaurant, Jumbaktas, features local cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • 1 meeting room, a 24-hour front desk, and a reception hall
Room features
All 60 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jumbaktas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3,014 square feet of conference space
  • Business center
  • Meeting room

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: KZT 8000 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Jumbaktas
Jumbaktas Astana
Jumbaktas Hotel
Jumbaktas Hotel Astana
Jumbaktas Nur-Sultan
Hotel Jumbaktas Hotel Nur-Sultan
Jumbaktas
Hotel Jumbaktas Hotel
Nur-Sultan Jumbaktas Hotel Hotel
Jumbaktas Hotel Nur-Sultan
Jumbaktas Nur-Sultan
Jumbaktas
Hotel Jumbaktas Hotel Nur-Sultan
Nur-Sultan Jumbaktas Hotel Hotel
Hotel Jumbaktas Hotel
Jumbaktas Hotel Nur-Sultan
Jumbaktas Nur-Sultan
Hotel Jumbaktas Hotel Nur-Sultan
Nur-Sultan Jumbaktas Hotel Hotel
Jumbaktas
Hotel Jumbaktas Hotel
Jumbaktas Hotel Hotel
Jumbaktas Hotel Astana
Jumbaktas Hotel Hotel Astana

Frequently asked questions

Does Jumbaktas Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Jumbaktas Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Jumbaktas Hotel on Mar 30, 2024 start from $100.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jumbaktas Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jumbaktas Hotel?

Self parking is free at this property.

What time is check-in at Jumbaktas Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Jumbaktas Hotel?

Check-out is at noon.

Does Jumbaktas Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 8000 per person applies.

Where is Jumbaktas Hotel located?

Located in Yesil District, this hotel is within a 15-minute walk of KazMunayGaz and Transport & Communications Ministry. Khan Shatyr and Korme Exhibition Complex are also within 1 mi (2 km).

Jumbaktas Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 35 reviews" "
Rating 8 - Good. 15 out of 35 reviews" "
Rating 6 - Okay. 8 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacek

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The promised city view turned out to be a view on a wall. Wifi was spotty and restricted, The swimming pool was available for 10000 tenge. Breakfast buffet was basic and not really delicious or nutritious consisting of porridge, sausages, mushrooms, chicken wings, and a limited choice of vegetables.
Stayed 2 nights in Jan 2024

8/10 Good

Alexander

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
astana winter
It is ok but poor room service.
Stayed 5 nights in Dec 2023

10/10 Excellent

Elena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Oleg, Clermont

Business traveler
The AC in the room was not working all of 4 days I stayed in this hotel. The sauna, swimming pool and fitness center are very good
Stayed 4 nights in Aug 2023

8/10 Good

Katherine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good, not great.
Stayed a week, choose this property for its proximity to my work site. Room was large, clean and comfortable. Staff were mildly helpful, very little English spoken but genuinely attempted to see to needs when they could. Room was VERY quiet given that it overlooked a busy street with many honking motorists. AC only worked some of the time.
Stayed 7 nights in Jun 2023

8/10 Good

DAVID

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Megan

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and perfectly located, however the staff leaves a lot to be desired. I booked this hotel for the free pool access only to find out that it costs extra unless you are in a “business” room. This was not advertised and I had to get Expedia involved. It does not look like the hotel has updated this tidbit. Another lack of professionalism displayed was housekeeping coming into my room without knocking. I was about to leave within 10 minutes and figured I should jump into the shower. When I came out, (in only a towel), I saw my door wide open, requiring me to go out into the hallway to close it. I then saw that there were two women fiddling around in my mini bar. I am not sure how they did not hear the shower running when they entered, but regardless, instead of excusing themselves for the misunderstanding, (which would have been completely excusable), they just looked at me and kept working as if I was in the way! I had to yell at them multiple times to get out until they finally got the hint. When I returned that night (after having put the “make up my room” sign on the door, I noticed that they did not replace my towels that I had left on the floor for replacement. I unfortunately did not notice this until I was coming out of the shower and saw dirt on my towel as I was drying off. The bed was haphazardly put back together by just draping the comforter on top of the bed. Pillows were left on a chair. Location is great, staff is appalling.

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good.
Stayed 2 nights in Jan 2023

10/10 Excellent

Elchin

8/10 Good

Oleg, Clermont

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The location is good. There are a lot of dining options around. The hotel is clean. The amenities are great. The only thing- after the first night I went to breakfast at 7 am and it was not ready till 7.30 am. The person who organized the breakfast either was late to his job or some other problems. Because of this I was late to my meetings in the city 3 hours drive away.
Stayed 3 nights in Aug 2022