Ratings based on 371 Verified Reviews

4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Great little hotel

Posted Oct 28, 2017
Great location close to the main Jewish square. Comfortable rooms and superb staff. Breakfast was amazing as we're the packed lunches. About 20 minutes to the main square. Lots of very nice eateries and bars close by. Felt very safe at all times.
Comment from Hotel Management
Nov 23, 2017 by Katarzyna Zakrzewska-Wałaga, Hotel Management
Witam, Bardzo dziękujemy za pozytywną opinię i wysoką ocenę! Cieszymy się, iż pobyt w naszym Hotelu spełnił Państwa oczekiwania. Zapraszamy Ponownie
4 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

Nice hotel in a popular area

Posted Jul 12, 2017
Nice hotel in a popular area, with good walking distance to many of Krakow's attractions , breakfast was a bit touch and go , wouldn't say it was set out for a British traveller but hey ho there's enough choice to get you by , no tea or coffee left after the 1st day , we had to ask so we could have a nice cup of tea after a days sight seeing , water was left on day one which is a nice touch , will stay again if I ever return to Krakow , thanks
Comment from Hotel Management
Aug 16, 2017 by Katarztyna Zakrzewska-Wałaga, Hotel Management
Dear Sirs, Thank you for your nicr words and high rete. We are delighted to hear that Your stay with us was memorable and everything went in peaceful atmosphere! We would like to invite You again. Yours faithfully, Customer Care Manager
2 out of 5
by A verified traveler from Carlisle

Sweat house room

Posted May 20, 2017
Very hot room with no aircon couldn't open windows due to being on ground floor next to flat roof at rear of building. No other rooms available for our 4 night stay but managed to get a small fan which was little help.
Comment from Hotel Management
Jun 6, 2017 by Katarzyna Zakrzewska-Wałaga Customer Care Manager, Hotel Management
Dear Sirs, thank You very much for taking Your time and writing to us. All opinions are equally important to us, as it is the best way to know how we can improve and change for our Guests. You we will take all You suggestions serious. We hope we will have another chance to host You in our Hotel. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfortable Hotel.Staff very pleasant.

Posted May 17, 2017
Pros: Clean and staff very pleasant.
Cons: See aabove.
Location: Centrally positioned for the visitor attractions.
It was a shame that. when we told reception that the duvet was too small, they said they would supply another which was not forthcoming. Other than that, we had a very pleasant stay.
Comment from Hotel Management
Jun 8, 2017 by Katarzyna Zakrzewska-Wałaga Customer Care Manager, Hotel Management
Dear Sirs, it is a great pleasure for us to read comment such nice as Yours. We are sorry, that you didn't got another duvet, as you asked. Feel always welcome
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
What you see is what you get, Not fancy but for the price excellent, good breakfast, nice staff, public transport just outside of the hotel, 15 min. walk to the old square, basic but clean rooms good wi-fi the only thing is there is no mini bar refrigerator in the room
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in reasonable distance to attractions

Posted Sep 6, 2016
Cons: hotel to upgrade to flat screen tv
Location: not far from river so had a nice walk along side
Hotel tv is an 4by3 not a flat screen so if you watch anything the sides are cut off,food in nearby restaurants is pricey,what we did was have a good breakfast then go to the main shopping mall,think it was the 3rd floor all the main ones at UK prices.KFC,McDONALDS,BURGERKING,KEBABS,CHINESE,INDIAN,plus others,we went to an indian around the corner,dont expect it to be the same as ours the naan was like a giant biscuit.
4 out of 5
by A verified traveler

Lovely hotel near cool stuff in Krakow!

Posted Aug 28, 2016 on Hotels
Very nice stay! The bed was comfortable, the hotel was quiet, staff were polite, and the location was convenient to everything I wanted to see in Krakow. At one point I had to switch rooms for my last night due to a booking issue, and I felt this transition was handled very well by the hotel. The electronics in the room could have used an update (TV could be a bit newer and have more channels). In the breakfast area, there wasn't any wifi which would have been nice as well. The breakfast spread was also good but could have used the addition of scrambled eggs. My first room also didn't have air conditioning but due to the climate in Krakow, it turned out to be fine - still, for the non-air-conditioned rooms, it would be nice if the hotel could provide a fan.
4 out of 5
Recommended
for Couples
by A verified traveler from Kansas City, MO

Close to Jewish district

Posted Jul 17, 2016
Pros: We were very comfortable, breakfast was very generous.
Perfect location for walking to sites. Staff was very helpful in booking tours and restaurant recommendations.
5 out of 5
by richard

good

Posted May 28, 2016 on Hotels
jewish quarter very good for history
3 out of 5
by Frances from Rancho Mirage, California, USA

Great location

Posted Apr 18, 2016 on Hotels
Conveniently located to bus and easy to maneuver. Walk to old town. Restaurant Garcis across street was excellent. Many restaurants in walking distance.