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Reviews of Kearney Inn and Convention Center

3 out of 5
Kearney Inn and Convention Center
301 2nd Ave, Building A, Kearney, NE

Reviews

5.6
Rating 10 - Excellent. 7 out of 57 reviews" "
Rating 8 - Good. 12 out of 57 reviews" "
Rating 6 - Okay. 11 out of 57 reviews" "
Rating 4 - Poor. 13 out of 57 reviews" "
Rating 2 - Terrible. 14 out of 57 reviews" "

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Mario

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Justin on Apr 19, 2024
Hi Mario! We are so glad to see that you enjoyed your stay with us! We loved having you and we hope to see you again in the near future :)

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michaela - GM on Apr 18, 2024
Hi Tina! We are so glad to see that you enjoyed your stay with us! We loved having you :) We hope to see you again in the near future :)

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people
Stayed 4 nights in Apr 2024
Response from Michaela - GM on Apr 12, 2024
Hi Cynthia! :) We are SO glad to see that you enjoyed your stay with us, we loved having you! We have some big changes coming our way so we hope to see you again in the future so we can ensure you have a great experience again!

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff is great bordering on amazing. They’re clearly aware that the property is trash. But you get what you pay for. The shower was a trickle and the refrigerator didn’t work. Otherwise, the stay was fine.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 7, 2024
Thanks for your stay! we are vigorously working at updating, growing, and giving our guest the best experience that we can! Thank your for being so nice to our staff!

10/10 Excellent

Wally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 5, 2024
We loved having you!

10/10 Excellent

Staci

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 31, 2024
Hi Staci! We are so glad that you enjoyed your stay with us! We loved having you. We hope to see you again in the future :)

4/10 Poor

Tina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The t v didn't work i tried the tv itself and the remote and still didnt work the pool was freezing the heat didnt warm the room
Stayed 1 night in Mar 2024
Response from virgil on Mar 31, 2024
Hi Tina! We are so sorry to see that you did not enjoy your stay with us. We do hope to see you again after renovations

4/10 Poor

Sharon

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is very old and although they are in the process of upgrading some of the rooms the overall presence is shabby at best. They offer virtually no anemities. The clerks did the best they could but resources are obviously limited would only stay there again if , like this time, there was nothing else available
Stayed 4 nights in Mar 2024
Response from FD on Mar 27, 2024
One day we will change that opinion around! Thank you for your stay regardless!

6/10 Okay

David

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was no breakfast, even though advertised as have such. Was told they were under construction…but something could have been arranged, even voucher to a local close establishment. Room was nice. Outside and hallways need a lot of work.
Stayed 2 nights in Mar 2024
Response from FD pm on Mar 27, 2024
We will keep that voucher idea in mind! We are also trying to fix the amenities online as well!

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In the process of renovating. The room was clean overall, but the tv didn’t work to actually watch any shows. The hallways and our neighbors were extremely loud around 2:00am (no fault of the staff) but there is no soundproofing. There was no breakfast available at this time, and the heater in the pool was out. I am sure it will be much nicer when the work is done.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 24, 2024
Hi Jennifer!! Thank you for your kind review. We are sorry for the inconveniences you faced and we hope to see you again soon! :)

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be shut down! It was very filthy and unsafe!!! We tripped over a ledge going into the bathroom, the shower head was stuck in one position, the pool area was closed (wish we knew that), hallways were dark, old and filthy! The light switches were scary to touch! WAY TOO EXPENSIVE for the condition of this old hotel!!!
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 24, 2024
Hi Brian! We are so sorry to see that you didn't enjoy your stay with us. We are in the process of making some big changes! We hope to see you again in the future so that we can ensure you have a better experience :)

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was ice cold. Pictures were not what was reality.
Stayed 1 night in Mar 2024
Response from Stephan on Mar 19, 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

6/10 Okay

Lora

Was disappointed there was no breakfast. Also the ice machine by our room didn’t work. The bed wasn’t the most comfortable, seemed to roll towards the center. The channels on the television didn’t line up. The floor in the bedroom area did look new.
Stayed 1 night in Mar 2024
Response from Stephan on Mar 19, 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Needs renovation
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 21, 2024
Hi! We are currently under renovation and have big changes coming our way, we are so glad to see that you enjoyed your stay with us and hope to see you again soon :)

6/10 Okay

JoDee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean, but it was dated and worn.
Stayed 1 night in Mar 2024
Response from Stephan on Mar 19, 2024
Very sorry for your troubles. We are working swiftly to renovate many parts of the Hotel. As Renovations get completed i hope you give us another chance

6/10 Okay

Jason

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Front Desk Member on Mar 12, 2024
Hi, Jason...Sorry we weren't able to fully meet your satisfaction! Big changes are coming our way with a mostly revamped staff! Hope to see you again so we can show you just how hard we are working to be able to satisfy everyone who walks through our doors!

10/10 Excellent

Kristi, Minden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young man was very helpful at the
Stayed 1 night in Feb 2024
Response from Stephan on Mar 11, 2024
Thank You for you kind review

10/10 Excellent

Holly Lynn

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice friendly check in was busy but people at counter were great
Stayed 1 night in Mar 2024
Response from Michaela W. on Mar 9, 2024
Hi Holly! :) We are so glad to see that you enjoyed your stay with, we loved having you! We hope to see you again in the future, big changes are coming our way.

2/10 Terrible

joy

Traveled with family
Disliked: Amenities, property conditions & facilities
The pool was cold, no hot tub its been down since last year when we stayed. No bar, it was closed even tho it was hopping last year when we stayed. The entire building was cold no heat throughout. The stay over all sucked.
Stayed 1 night in Mar 2024
Response from Front Desk Team on Mar 11, 2024
Hi Joy! We are so sorry to see that you did not enjoy your stay with us. We hope to see you again soon so that we can make sure that you have a better experience :)

2/10 Terrible

Kristina

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We waited at the front desk for an hour before anyone showed up to check us in. We called the number listed multiple times and no one answered. If we hadn’t already paid for the reservation we would have walked out and not returned.
Response from Front Desk Team on Mar 9, 2024
Hi Kristina! We are so sorry to see that you didn't enjoy your stay with us, we do apologize for the inconvience. We hope to see you again soon so that we can ensure that you have a better experience!

4/10 Poor

Yolanda

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Front Desk Team on Mar 7, 2024
Hi Yolanda! We are so sorry to see that you did not enjoy your stay with us. We hope to see you again soon that we can ensure that you have a better experience. Big changes are coming our way :)

2/10 Terrible

Grady

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the worst hotel we have ever stayed in. No one told us that everything was under construction. When we questioned why the pool wasn’t heated or that the bar was closed down or why wasn’t there any breakfast? All they would claim was “we’re under construction”. The staff was very rude and unwelcoming. Multiple keys wouldn’t work and when we requested to move to a room closer to the pool after we already paid for a suite there was no refund of any sort. All the side doors opened right up and let you into the building with zero security. My kids were so excited about the pool till they went to get in and couldn’t stand the cold water. We checked it and yes it was way too cold to get in. Everything we saw was run down/broken or had been sitting there for far too long. It was a situation of just sleep and get out since most hotels were already booked for the night. We all agreed that if the health department came in they would shut them down. There was a notice (not where you check in) that the health department had shut down the pool/spa and workout area due to violations of codes. When we asked why we were not told about all of these issues the front desk guy shrugged and said “we’re under construction”.
Response from Front Desk Team on Feb 26, 2024
Hi Grady! We are so sorry to see that you didn't enjoy your stay with us. We do hope to see you again in the future once our renovation is complete so that we can show you a better experience. Once the construction in the kitchen and dining area is done we will be offering breakfast again. The bar should be open again in the summer time! :) Big changes are coming our way and we do hope to see you again.

6/10 Okay

Bob

Traveled with family
The room was clean and the bed was comfortable. For the price it fit our needs of just needing an inexpensive place to stay
Stayed 1 night in Feb 2024
Response from Michaela W. on Feb 4, 2024
Hi Bob! :) We are glad that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Lorene

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty hotel.
It was dirty, falling apart, very hard to navigate. Other people hair in the shower and on the sink.
Stayed 1 night in Jan 2024
Response from Front Desk Team on Jan 11, 2024
Hi Lorene! We are so sorry to see that you didn't enjoy your stay with us. This is not the kind of experience we want anyone to have. We are so sorry that your room was not cleaned to our standards. We do hope to see you again soon so that we can ensure that you have a better stay.

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
This place should not even be having guests. They are transitioning to new owner and did not have breakfast, or bar, ect, only thing was the pool. The place was in terrible shape, room was falling apart. Beds were only thing that were ok. Pulling up and there was 1 car in the parking lot and it seemed so sketchy. No wonder.
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 31, 2023
Hello! We are so sorry did you not enjoy your stay with us! We do hope to see you again soon, big changes coming our way and we hope you try us out again so we can ensure you have a better experience :)

8/10 Good

Thomas, OMAHA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is rebranding and under new management. It is a bit dog eared as they work on upgrades but it is an excellent value.
Stayed 1 night in Dec 2023
Response from Michaela W. on Dec 29, 2023
Hi Thomas! We are so glad to see that you enjoyed your stay with us. We appericate your patience with us during this transition time. We hope to see you again soon! Big chages coming our way! :)

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Team on Dec 28, 2023
Hello! We are so sorry to see that you didn't enjoy your stay with us. We do hope to see you again soon. Big changes are coming our way, and we would love to have you back to ensure that you have a better experience :)

8/10 Good

alicia

Traveled with family
Response from Michaela W. on Feb 8, 2024
Hi Alicia! We are so glad to see that you enjoyed your stay with us, we loved having you! Sure hope to see you again in the future :)