City view from property

Reviews of Americas Best Value Inn Elm Creek

2 out of 5
Americas Best Value Inn Elm Creek
5090 Buffalo Creek Rd, Elm Creek, NE

Reviews

5.4
Rating 10 - Excellent. 9 out of 72 reviews" "
Rating 8 - Good. 12 out of 72 reviews" "
Rating 6 - Okay. 14 out of 72 reviews" "
Rating 4 - Poor. 17 out of 72 reviews" "
Rating 2 - Terrible. 20 out of 72 reviews" "

5.0/10

Cleanliness

6.8/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the room we reserved. Lamp shade was broke, hole in the wall and areas were dirty
Stayed 1 night in Mar 2024
Response from Andera on Mar 23, 2024
sorry for your inconvenience

8/10 Good

Sally, Foristell

Traveled with partner, Traveled with pets
Liked: Staff & service, property conditions & facilities
We were in a pet friendly room. The floor had dried dog pee by the bathroom door. A better job of mopping would have fixed that. Otherwise, the room was clean and beds comfortable. We were traveling with a dog, and there was a grassy area with clean up bags provided.
Stayed 1 night in Feb 2024
Response from Jim on Mar 10, 2024
Sorry for your inconvenience

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is a hidden gem. Owner lives on property and maintains it well. Clean, quiet and right off I/80 within 1/4 mile. You won't regret your stay.
Stayed 1 night in Feb 2024
Response from Raj on Feb 23, 2024
Thanks

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and quiet, rooms were recently renovated, and the manager was friendly and kind.
Stayed 1 night in Oct 2023
Response from RAJ vaghela on Oct 8, 2023
thanks

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Oct 2023
Response from Andrea on Oct 11, 2023
SORRY for your inconvenience ...

2/10 Terrible

Jose

Stayed 1 night in Oct 2023
Response from Andera on Nov 1, 2023
thanks

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable night
The wife and I were just tired and for $60, it was perfect for just an overnight stay. Check in was super easy and quick, front lobby was clean, the room was clean and comfortable, and the shower was hot. Woke up refreshed and ready to finish the drive home.
Stayed 1 night in Sep 2023
Response from Anna on Sep 9, 2023
Thank you for staying with us & for the review

2/10 Terrible

Bradley

Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Jim on Aug 21, 2023
Sorry for your inconvenience

2/10 Terrible

susan joy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
👎 nothing
Stayed 1 night in Aug 2023
Response from Jim on Aug 21, 2023
Sorry

2/10 Terrible

David, Cuenca

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This was the nastiest ,dirtiest place I have ever stayed in
Stayed 1 night in Aug 2023
Response from Jim on Aug 21, 2023
Sorry

2/10 Terrible

april

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The carpet was gross under your feet. We had to have shoes on the whole time. The bathroom wall had something all over it. The bathtub was not clean. There was hair in it. The ceiling paint was falling off. If it wasn’t for a late night arrival and a non-refundable fee, I would have left instantly. I’ve never been in something so gross.
Stayed 1 night in Jun 2023
Response from Andrea on Jun 28, 2023
If you have really this much problem then why you didn’t come at front desk , asking for different room , we would happy to help

2/10 Terrible

Rex

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nobody at front desk. Keys left at desk with self check in for anyone to take to see. Do not stay here
Stayed 1 night in Jun 2023
Response from Jim on Jun 19, 2023
Because it’s Father’s Day, and the front desk employee left at 10 pm

6/10 Okay

Daniel

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel should not be listed on Expedia. It is way below minimum standards for listing. Some problems noted were: littered parking lot, shower was dirty, hot and cold water faucets were reversed, no cable, television would not turn off, air conditioning did not work, cigarette butts scattered, overflowing trash receptacles, coffee in lobby which staff could not get to work, and general overall rundown conditions. We most definitely would never return. We have been to many lower rated hotels, which turned out to be totally acceptable, but this hotel was not at all. The only positive thing was a clean comfortable bed.
Stayed 1 night in Jun 2023
Response from Andrea on Jun 18, 2023
sorry for your stay

2/10 Terrible

Chris

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
When I initially entered the room, a rat ran from the middle of the room to behind the dresser. When complaining to the desk attendant, she thought nothing of it as if this was not the first time she heard this complaint. She gave me another key to another room, when I entered it was already occupied. 3rd room I rcvd I felt very paranoid. Room, outside area was filthy, nothing in the area except a truckstop. DO NOT GO HERE
Stayed 1 night in Jun 2023
Response from Andrea on Jun 8, 2023
We are located countryside so we are not surprised for that & when you made reservations you know that this is outdoor hotel & only the truck stop is here Still we gave best room .. not a Holiday Inn or Marriott

2/10 Terrible

Joan

Stayed 1 night in Jun 2023
Response from Andera on Jun 26, 2023
thanks

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from Raj vaghela on May 30, 2023
Thanks

2/10 Terrible

Lucy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Terrible
Stayed 2 nights in Mar 2023
Response from Jim on Mar 19, 2023
Sorry

2/10 Terrible

Kevin

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room with peeling wallpaper and what looked like mold, rickety toilet, limited towels that were threadbare, tv barely worked as well as the heat, cracked sagging ceiling, no coffee or hairdryer in room, they state they are pet friendly but charged more than the room fee for a pet. Would not recommend this place!
Response from Andera on Nov 3, 2022
we have enough towels for 2 people & if you need more you can ask at front desk , already provide you hair dryer , we have coffee 24 hrs , kindly don't provide wrong information ,

4/10 Poor

Randy, Nevada City

Traveled with family
Disliked: Amenities, property conditions & facilities
Bed box spring broken.
Stayed 1 night in Jul 2022
Response from Andrea on Jul 28, 2022
sorry for your inconvenience

10/10 Excellent

Russell

Business traveler, Traveled with partner
Liked: Staff & service
.
Stayed 1 night in Jul 2022
Response from RAJ on Jul 15, 2022
thanks

6/10 Okay

Hutho

Traveled with group, Business traveler
There is nothing unique unless the high price that is not supposed to be for that little motel.
Stayed 1 night in Jun 2022
Response from Andrea on Jun 28, 2022
Everything is expensive now a days , so we are independent hotel owner but we pay the same price for our house keeper Wht they pay other hotel , & when you checked in we told you the price & you agree & pay ,

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Andrea on Jun 7, 2022
ok for your feedback

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and kind. The motel is older but the room had some recent upgrades. No ice machine. No breakfast.
Stayed 1 night in Jun 2022
Response from RAJ on Jun 10, 2022
thanks

4/10 Poor

Joshua

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

scott

Liked: Staff & service
Stayed 1 night in Mar 2022
Response from RAJ on Mar 23, 2022
Thank you so much for your reviews , it really matter for us , thank you for staying

6/10 Okay

Laron

Business traveler
Its ok
Stayed 1 night in Nov 2021
Response from RAJ on Nov 20, 2021
thanks

8/10 Good

Amr

Stayed 1 night in Sep 2021

10/10 Excellent

Jazlyn

Stayed 1 night in Aug 2021

4/10 Poor

Sharon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Andrea on Aug 24, 2021
Apologize for your inconvenience

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Go a little farther and stay in another city
Unfortunately the room was filthy. The shower had fresh soap laid out, but there was a used soap and conditioner and wash rag on the shelf in the room. The lining on the fridge in the room had mold all over. It's a cheap hotel, but I'd have expected it to be even more cheap for the conditions of the room.
Stayed 1 night in Aug 2021
Response from RAJ on Aug 6, 2021
sorry for your inconveniences but you soud take to fret desk person

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bare bones but better than expected
This was a single-night crash stop on a LONG drive across the US. It was literally the only thing we found at a point where we had to rest... and I admit that when we pulled in I had some trepidation. This is your old-school trucker hotel - a roadside stop with little fluff. That said, we actually had a good night's sleep and no issues with the property. The person at check-in was very nice and gave a warm welcome. The room was super basic, but very clean. It was all we needed, and we had no complaints.
Stayed 1 night in Jul 2021
Response from RAJ on Aug 4, 2021
thanks

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fácilties not maintained properly. Rooms needs extensive work. Ceilings falling and Micky Mouse job done to fix. Had few but bites.
Stayed 1 night in Jul 2021
Response from RAJ on Aug 4, 2021
you can com fix and we pay you we cannot find any contractor because you look like how know how to fix thanks

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Andrea on Aug 1, 2021
thanks for staying

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bed was comfortable but only a thin layer of sheets. The whole room was filthy and there were flies and mosquitos in the room. Ac worked. No cups for water or coffee, limited towels. Wont come here again.
Stayed 1 night in Jul 2021
Response from Andrea on Jul 31, 2021
This hotel is outdoor by on highway so flies is normal , that is nature , independent hotels doesn't require too much & if you are extra people in your room you can come to front desk for more towels

8/10 Good

George

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2021
Response from RAJ on Jul 25, 2021
thanks

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The manager was great, super helpful. However, the property is in poor condition and in need of a lot of work.
Stayed 1 night in Jul 2021
Response from raj on Jul 16, 2021
sorry for the inconvenience

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from RAJ on Jul 14, 2021
sorry

4/10 Poor

Shaun

Disappointed traveler
Room was dirty. Dirty walls, dirty tub, socks from a previous tenant on the floor. Honestly we wondered if they hadn't just made the beds and changed the soap after the last guests stay. No working wifi and tv picture was fuzzy on all but 2 channels. Way overpriced for what we experienced.
Stayed 1 night in Jun 2021
Response from RAJ on Jun 28, 2021
sorry

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No coffee maker in room even though we were told there was, no washcloths, cold and hot faucets mixed up, not all lights worked, TV didn't work, patched walls were not painted over, no kleenex. Bed was fine.
Stayed 1 night in Jun 2021
Response from RAJ on Jun 26, 2021
sorry for the inconvenience ??

6/10 Okay

Marnie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I'd stay again if I had to, but...
We arrived at 10pm. Someone was sent to clean our room. The best I can say: the staff is nice, the bedding was clean, and the bed was comfortable. The hard surfaces had been cleaned. Beyond that: the furniture desperately needs shampooed, the air fresheners almost covered the smell, the whole room could use a deep cleaning. I'm hoping I just got a bad room.
Stayed 1 night in Jun 2021
Response from raj on Jun 25, 2021
sorry our hotel is overbook but we have a room for you !!

8/10 Good

Vance

Business traveler
Liked: Staff & service, room comfort
Better than expected
Perfect for what we needed to do. Just needed a cooling off and to rest. It wasn’t the in perfect condition, but the rates were perfect, so….. it was clean, the staff/owner were very hospitable and it was quite.
Stayed 1 night in Jun 2021
Response from RAJ on Jun 18, 2021
thanks you for your feedback

2/10 Terrible

Verified traveler

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is disgusting!! The hotel is old and run down and very dirty. The walls were supposed to be white but they were so dirty in places (like around the doors and door knobs) they were practically black. I dont think the light switches have ever been cleaned. There were bodily fluids dried on the bathroom wall and looked like someone had picked their nose and wiped it here and there. So many bugs. Some sort of egg sacks hanging from a web behind the bathroom door. Tiny tv that did not work. I could go on and on that is how bad it was. This is the first time i have ever written a review. This place was so bad I felt I had to warn people about it. Avoid at all costs.
Stayed 1 night in Jun 2021
Response from RAJ on Jun 16, 2021
sorry

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from RAJ on Jun 10, 2021
SORRY FOR YOUR INCONVENIENCE

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Weekend stay
Pretty rundown and not in a great location but I guess that’s what you expect for the price!
Stayed 2 nights in May 2021
Response from raj vaghela on Jun 1, 2021
sorry

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
More than meets my Needs
When I do a dive weekend at Sandy Channel, I always stay here. For my needs, a comfortable bed, hot shower, good ac/heat and perfect location, Sunset Inn can't be beat. I've stayed here multiple times and the staff is always super friendly, professional and courteous. Are the rooms 5-star? Not even close. Paint peeling, missing trim, patched holes...its all there for you to see but who cares? You are in Elm Creek, NE. This has all the amenities (minus food) for a good night's sleep and that's what I'm looking for. The friendly staff alone is reason enough to come back. They are good people and just trying to run aa business in the middle of not a whole lot.
Stayed 1 night in May 2021
Response from raj vaghela on May 29, 2021
thanks

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
From what I could tell in the morning It was auctioned off and was in major need of repairs
Stayed 1 night in May 2021
Response from raj vaghela on May 29, 2021
thanks for letting us know

6/10 Okay

Steve

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from jim on Jun 25, 2020
thanks

6/10 Okay

Verified traveler

Stayed 1 night in May 2020
Response from jim on May 24, 2020
thankd

8/10 Good

Jose, Wheeling Illinois

Traveled with pets
Liked: Cleanliness, staff & service
Nice warm place with hot water, fridge and microwave. Friendly people. I stayed there twice. Thanks you.
Stayed 1 night in Jan 2020
Response from raj vaghela on Jan 22, 2020
thanks for your response

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location, room conditions and not fully cleaned that earn this score. The parking lot was worst part
Stayed 1 night in Jan 2020
Response from andry on Jan 20, 2020
sorry for the inconvenience