Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

zentral gelegenes Hotel der Luxusklasse

Posted May 27, 2016
hoher Servicelevel, grosszügige Zimmer, gute Restaurants, sehr modern
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 19, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 27, 2016 on Hotels
4 out of 5
by A verified traveler from New York

Good hotel with great dining options

Posted Jan 17, 2016
It's a good hotel, though not as good as it thinks it is, ass the decor is drab. It has one of the great breakfasts in Asia and a lively bar. What sets it apart is an amazing pool and great dining options. However the front of house staff are rude going on officious.
5 out of 5
by Ritchie

This traveler left a rating score only Posted Jan 3, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2015 on Hotels
5 out of 5
by A verified traveler from Melbourne. Australia

Exceptional service

Posted Dec 1, 2015
I could not fault the hotel in anything service was exceptional in every department The management has it right
5 out of 5
by A verified traveler

Outstanding hotel

Posted Nov 30, 2015
Pros: Service
Cons: Spa renovations could be accelerated
Location: Central downtown...not too much
Health club spa is being renovated now. Horrible but will be outstanding when finished in about feb of 2016. Otherwise outstanding hotel.
4 out of 5
by A verified traveler from Tokyo

高級ホテルです

Posted Oct 8, 2015
Pros: スタッフのホスピタリティ
Cons: 空調の設備
Location: 便利です
スタッフの応対が素晴らしい。また、空港とホテルの送迎を頼みましたが、非常に対応が良く安心できました。 ただ、温度調節ができないので上着が必須です。
5 out of 5
by YING YING

This traveler left a rating score only Posted Jun 25, 2015 on Hotels