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Reviews of Kefalonia Grand Hotel

4 out of 5
Kefalonia Grand Hotel
A. Tritsi 82, Argostoli, Kefalonia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 130 out of 196 reviews" "
Rating 8 - Good. 51 out of 196 reviews" "
Rating 6 - Okay. 11 out of 196 reviews" "
Rating 4 - Poor. 3 out of 196 reviews" "
Rating 2 - Terrible. 1 out of 196 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christine, Tucson

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was nice. Lobby was nice. Staff exceptionally kind and attentive. Rooms were tired and lower quality…needs refreshing. The seaside rooms were better. Best description of the rooms would be bohemian industrial. Could hear the shower and toilet flush from the neighboring room. I am sure they could hear ours also.
Stayed 4 nights in Oct 2023

10/10 Excellent

Guntram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Sep 2023

10/10 Excellent

Kirill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast, great sea view from balcony
Stayed 2 nights in Sep 2023

4/10 Poor

andre, PLANO

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Gave our room to someone else so we stayed in a much smaller room for the price of the larger one because they were totally booked out. Hotel is in perfect location, very walkable. The food was decent. It was clean & well laid out. Parking outside wasn’t bad unless you drove late. But, we were very disappointed that the room we paid for was not what we received. Hotel pointed to Travelocity saying they hadn’t been paid. Travelocity couldn’t do anything about the room.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The rooms are the size of a shoe box. They do not specify true measurements of rooms. The staff is good.
Stayed 3 nights in Aug 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

Dianne

Liked: Cleanliness, staff & service
I did not like the smell of Javel/Bleech throughout the hotel. Room was too small. Get a room with view. Staff is great.
Stayed 6 nights in Aug 2023

10/10 Excellent

BILL

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for six nights as part of our honeymoon and wished we had more time at the hotel in Agostoli. Their Breakfast bar was very generous and amazing (must try the local yoghurt), can’t fault the lovely staff and service was excellent everyday. We had a sea view room which showed us the lovely island nature and at night sitting on the balcony having a coffee and seeing the vibrant streets which came alive! We will stay here again, thank you

10/10 Excellent

Fotios

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing very welcoming very accommodating I highly recommend this hotel for an amazing stain location was excellent
Stayed 6 nights in Jul 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2023

8/10 Good

SAMIR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was the bathroom it was very small don’t accept room G2 it’s bathroom is unacceptable at all.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely wonderful staff & location. Staff were incredible, and made every effort to make our stay a memorable one.
Stayed 9 nights in Jun 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Short break
Stayed 4 nights in Jun 2023

10/10 Excellent

Brinley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kefalonia Grand Hotel is perfectly situated on the seafront in Argostoli with easy access to the town, bars and restaurants. The staff go the extra mile to ensure you have a wonderful stay. The breakfast is excellent. The rooms are clean and well appointed though a little small.
Stayed 4 nights in May 2023

10/10 Excellent

Wong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right by the waterfront, which has restaurants, grocery stores, pharmacies, etc. Also, even though the hotel does not offer parking, we could always find a free parking spot right out front (May 2023). The hotel is modern and very well maintained. Breakfast was included and it had a good selection of cereals, fruit, breads, baked goods and sweets. Also, a limited menu of eggs/omelettes (however, would not recommend the pancakes). Last but not least, the staff are wonderful. Joanna at the front desk was very helpful; Timos in the dining area was charming and informative; and all the others were always friendly and accommodating. Would highly recommend visiting Kefalonia, which has AMAZING beaches (you could walk to Costa Costa beach which is about 40 mins walk - very pleasant in May although likely brutally hot in July/August) or drive to either Antisamos or the magnificent Myrtos beach.
Stayed 5 nights in May 2023

8/10 Good

Spiros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Words can not describe the experience. The staff, I mean everybody, were amazing. The location is perfect. Nicest hotel along the port in our opinion. Don’t hesitate. Book it!
Stayed 3 nights in Oct 2022

8/10 Good

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly and helpful service! The corridors and doors are noisy if you like a nap or early night. Our standard double room was very small so upgrade before going as it was full when we went and couldn’t change to a bigger room.
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Kefalonia Grand Hotel. The rooms were beautiful, the location excellent, and the staff (especially Marika) went above and beyond!
Stayed 3 nights in Sep 2022

10/10 Excellent

Beatriz, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located, staff is very professional and amicable and the room was amazing…spacious, comfortable, modern, nice view…
Stayed 2 nights in Sep 2022
Response from MARIKA KONTARINI on Sep 16, 2022
Good afternoon Thank you for choosing our hotel for your stay i hope to a future visit and i would much aprreciate if you left a review on trip advisorIt is very important for me and the hotel also Dont hesitate to contact us at any time kind regards Marika Kontarini Reservation manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Argostoli
Quick and easy check-in - Marika was extremely welcoming, helpful and knowledgeable about the local area. We stayed in a jetted tub suite on the top floor. The room was absolutely stunning with a fantastic terrace overlooking the harbour area. Fair selection of food on breakfast buffet - with coffee served by friendly staff (coffee making facilities in the room were not available but would have been useful). The hotel itself is a 2 minute walk from the lively main square and shopping area with plenty of bars and restaurants to choose from. We took the ferry over to Lixouri one day and also a taxi over to Makri Gialos beach which was absolutely amazing! Marika also organised our private transfer up to Fiskardo at the end of our stay when we made good use of the day with a tour of the island taking in many beautiful sights with a fantastic driver called Harris. All in all we had a great stay at the Kefalonia Grand ❤️
Stayed 4 nights in Sep 2022
Response from MARIKA KONTARINI on Sep 16, 2022
Thank you for your good words Mrs LisaI HAVE TEXTED YOU EARLIER ASKING FOR YOUR FEEDBACK THANK YOU AGAIN

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Kef Grand! Amazing service and amenities
Stayed 4 nights in Sep 2022
Response from MARIKA on Sep 16, 2022
Good afternoon Thank you for choosing our hotel for your stay i hope to a future visit and i would much aprreciate if you left a review on trip advisorDont hesitate to contact us at any time kind regards Marika Kontarini Reservation manager

8/10 Good

Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is ideal and central to everything you require.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Brian J

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property had a very nice lobby but the room was tiny, and the shower was so small that it was barely usable. The wifi did not make it up to the third floor, which is where our room was located. The entry door needed to be slammed to be shut, which our neighbors probably did not like. The AC was not strong enough to cool our small room, even overnight. The storage room to keep our bags an extra couple hours after checkout was not secure. I took them without being questioned, since there was no one at the front desk. Breakfast was great though. We will not stay there again.
Stayed 1 night in Aug 2022
Response from kefalonia grand on Aug 31, 2022
Dear Sir/Madam Thank you for your feedback However i would like to notice the below One night stay isnt enough to judge a hotel with 5/5 good reviews .As it consears the staff room is very safe and i was at the reception talking with guests when you just disappeared without ever paying the tax or asking if there is anything extra to paid

10/10 Excellent

Dritan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location , great service , speciality, Vangel, and Gerti the service in restaurant was excellent !Maria in front desk very helpful !
Stayed 6 nights in Aug 2022
Response from marika on Sep 16, 2022
Good afternoon Thank you for choosing our hotel for your stay i hope to a future visit and i would much aprreciate if you left a review on trip advisorIt is very important for me and the hotel also Dont hesitate to contact us at any time kind regards Marika Kontarini Reservation manager

8/10 Good

Sema

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pros : personnel, great location, breakfast variety, balcony, modern design, hotel bar/restaurant very enjoyable cons : room shower needs update,
Stayed 1 night in Jul 2022

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, really helpful front desk, who accommodated an early check in on a very hot day, air con a very welcome relief. A special mention also for the waiter and staff at breakfast, superbly polite and took care of our every need 🙂. Proper boutique decor adorns all areas, great showers and room with side view toward the sea. A fitting end to a great family adventure in kefalonia.
Stayed 1 night in Jul 2022
Response from marika on Sep 16, 2022
Dear Mrs LisaThank you for choosing our hotel for your stay i hope to a future visit and i would much aprreciate if you left a review on trip advisorDont hesitate to contact us at any time kind regards Marika Kontarini Reservation manager

10/10 Excellent

Dima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very helpful. Perfect location as it’s a walking distance from the town
Stayed 5 nights in Jul 2022
Response from marika on Sep 16, 2022
Good afternoon i hope you are fine you and your friend and had a nice time also in Corfu i would much appreciate if you find some time to leave a feedback on trip advisor Dont hesitate to contact usat any time best regards Marika

6/10 Okay

John

Traveled with partner
Disliked: Property conditions & facilities
We were surprised by the property. Nicely presented, however rooms are tiny and minimalist and as such we felt compared to the numerous other islands we stayed at, room was overpriced. Shower was so small it was almost unusable - even for my partner who is 155cm and 42kg and she struggled. Similarly safe was the smallest i have ever seen
Stayed 5 nights in Jul 2022

8/10 Good

SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, although shower very small. Location and service wonderful. Few problems with safe on arrival but reception tried to solve problem and when they couldn’t they moved us to another room. Martha was especially helpful and lovely :)
Stayed 3 nights in Jul 2022

10/10 Excellent

Lisa, San Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location along the water front. Staff were amazing. Every single person working there was helpful, friendly and attentive.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here. Excellent service and rooms priced well
Stayed 1 night in Jul 2022

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
Great people , SMALL standard room and smaller shower- one of those corner units where the doors open half way. I a 200 pounds and had to turn off the water to lather. Also had the toilet seat all guys hate: won’t stay up unless you hold it. People and food were great
Stayed 3 nights in Jul 2022

10/10 Excellent

DM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Demetrios

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful and picturesque overlooking the harbor. Rooms are a decent size. Bathroom a little small. Get Nikos to make you the best Late in Kefalonia! Pavlo and Gerti and Ioanna wonderful restaurant staff very kind and helpful! Get your breakfast right downstairs with view of the water ! Full breakfast keeps you going all day ! Loved our stay we would definitely stay again . Jane and Jimmy from Canada
Stayed 2 nights in May 2022

10/10 Excellent

Barbara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at Kefalonia Grand Hotel. Amazing location in central area with a lot nice restaurants, stores. Very nice and friendly staff, the hotel and rooms has a beautiful style. I wish I could stay more time, Kefalonia is a breathtaking Island!
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel . Evening menu much better . Gerty is always attentive in the evening . We have stayed several times at the grand and always enjoy it . See you next year .
Stayed 4 nights in Oct 2021

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jiemeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great and
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Argostoli.
Lovely stylish rooms, though smaller than the pictures suggested. Included breakfast is fantastic and the service is top notch.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Excellent location. Good food.
Stayed 5 nights in Aug 2021

10/10 Excellent

FATIN

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super star place
One of those wishes Became true.
Stayed 2 nights in Jun 2021
Response from M on Jun 15, 2021
Thank you for your review!!! We look forward to welcoming you again in our hotel Kind regards MARIKA KONTARINI

8/10 Good

Paul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great but a bit noisy
Great service, great view, friendly staff, rooms noisy and pretty low spec
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Extremely disappointing
Our one night stay was extremely disappointing. There was no hot water in the room. When we mentioned this to the reception, we received no apology and were told that they knew about it. The exit light above the door was far too bright. After turning out the lights, it was still very light in the room. It was very noisy, being able to hear the music from downstairs despite being on the 3rd floor, as well as clearly hearing the sound of people walking along the corridor and closing their doors. The picture of the room type displayed did not reflect the room we were provided. We stayed in a superior partial sea view room, which is described as being larger than most of the other rooms. The room was much smaller than expected. Based on this experience, I would not be able to recommend the hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb and elegant hotel - deserves 11/10
This hotel deserves 11/10! The staff could not have done more to make us feel welcome and looked after. Our room was stunning, exactly as shown in the pictures. The entire hotel is elegant, with individual and sophisticated styling. Location is superb and allowed easy access to all that Argostoli and Kefalonia have to offer.. which is plenty! Parking was not an issue, we always found a space free of charge. As a bonus, there is an excellent chef in the hotel restaurant, so you can have a great meal here if you don't fancy heading out (plus a lovely cocktail or 2!). Obviously, there are some restrictions due to COVID that the hotel must adhere to, but this was handled very professionally and certainly did not affect our stay. Our heartfelt thanks go to Vaseliki, Marika, Anna and the whole team, who were always on hand, with helpful advice and suggestions and made our stay in Kefalonia so special. I have every intention of returning to Kefalonia and would not consider staying anywhere else!
Breakfast area
Evening view
View from our balcony
Gorgeous bathroom
Stayed 7 nights in Sep 2020