this hotel is Max 3* not at all a 5*
Posted Jul 28, 2015
this hotel was being advertised and sold to us from Expedia as a 5* hotel with WiFi in the entire resort, safe, etc. we would like to report that it is far from being a 5*. The wifi doesn't work at all in the rooms, nor in the public areas. It rarely and barely works in the lobby.
The safe is available for extra charges Dailey
The key of the room and the safe is a physical key, and not a card. It is so unsafe especially that the number of the suite is written on the key chain.
The towels are given for 3 days, and you can only get them changed after 3 days of use. It is unacceptable to call this hotel and advertise it as a 5*! All the guest here are thinking the same.
All that to say that we have enough extra charges and loosing enough money not being connected to Internet for out Buissnes,