Ratings based on 822 Verified Reviews

3.6 out of 5
77% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Spokane, WA

Posted Dec 10, 2019
This particular Quality Inn desperately needs a remodel. As Choice Hotels is the owner, they really need to make a "Choice" to give this location an overhaul. Very old; carpets soiled and worn; furniture well used and in some cases ready to break. Makes one seriously skeptical to even stay there. With a new Holiday Inn Express only couple miles away, Choice better up their game or they will certainly lose business. Just some thoughts...
Comment from Hotel Management
Dec 10, 2019 by Katelyn -General Manager, Hotel Management
Hi Jeff, I am so upset to hear that your stay with us recently was not a great stay. We do realize the age of the building and will be working on updating things the beginning of this coming year. I hope the next time you are in our area you will give us an other opportunity to serve you.
5 out of 5
by A verified traveler

Posted Dec 6, 2019
Comment from Hotel Management
Dec 6, 2019 by Katelyn- General Manager, Hotel Management
Thank you for letting us know how your recent stay with us went. I am happy to see you had a great stay. My team and I look forward to the next time we can serve you.
4 out of 5
by A verified traveler

Posted Dec 4, 2019
Pool closed, gym closed same powdered eggs every morning.
Comment from Hotel Management
Dec 5, 2019 by Katelyn- General Manager, Hotel Management
Thank you for taking time and giving us feedback on your most recent stay with us. I have shared your feedback with my team to help us improve the experience of our guests. We hope the next time your travels bring you through our area you will stay with us again.
3 out of 5
by A verified traveler

Posted Dec 4, 2019
Comment from Hotel Management
Dec 9, 2019 by Katelyn- General Manager, Hotel Management
Thank you for letting us know how your most recent stay treated you. I am sorry we did not make your stay a great stay with us. If you have a moment and wouldn't mind contacting me at the hotel to let me know how we could have made your stay great I would really appreciate it.
1 out of 5
by A verified traveler

Posted Dec 1, 2019
This place is really badly represented in pics, The floors beds and couches have stains. the walls are scratched. The bath tubs were not clean. I was really disappointed!
Comment from Hotel Management
Dec 3, 2019 by Katelyn- General Manager, Hotel Management
Thank you for taking time to submit a review about your most recent stay with us. I am very upset to learn that your stay was not a great stay with us. I have used your feedback as a learning moment with my team to ensure these issues do not happen again. I am very sorry that your stay was not up to yours or our standards. I hope you will give us an other opportunity to provide you with the excellent customer service we are known for.
5 out of 5
by A verified traveler

Posted Dec 1, 2019
Comment from Hotel Management
Dec 3, 2019 by Katelyn- General Manager, Hotel Management
Thank you for letting us know how your stay with us went. I am happy to see you had an excellent stay with us. I hope the next time your travels bring you to our area you will stay with us again!
4 out of 5
by A verified traveler

Posted Dec 1, 2019
Comment from Hotel Management
Dec 3, 2019 by Katelyn- General Manager, Hotel Management
Thank you for taking time to submit a review about your most recent stay with us. My team and I are happy to see you had a great stay with us. We look forward to the next time you stay with us!
5 out of 5
by A verified traveler from Coos Bay

Posted Nov 24, 2019
They had an excellent breakfast, which was spotlessly clean, our room was comfy, clean, well lit, the bathroom generous with large soft towels. The staff was friendly, helpful and efficient. Would definitely stay again.
Comment from Hotel Management
Nov 25, 2019 by Katelyn- General Manager, Hotel Management
Thank you for submitting a review about your stay with us, we appreciate the feedback. I am happy to hear that you enjoyed your stay with us. We pride ourselves on the great customer service we provide. We look forward to hosting you again.
5 out of 5
by A verified traveler

Posted Nov 23, 2019
Comment from Hotel Management
Nov 25, 2019 by Katelyn- General Manager, Hotel Management
Thank you for submitting a review about your most recent stay with us. I am happy to see that it was a great stay. I hope the next time you are in our area you will choose to stay with us.
4 out of 5
by A verified traveler from Portland

Posted Nov 14, 2019
Reasonable price for a room big enough for 6 people. The sofa bed was not comfortable, though.
Comment from Hotel Management
Nov 15, 2019 by Katelyn- General Manager, Hotel Management
Thank you for submitting a review about your recent stay with us. I am happy to hear you liked your room. I have shared your feedback with my housekeeping manager about the sofa bed to try and be able to provide a great stay for our guests. I hope the next time your travels bring you to the Keizer area you will give us an other opportunity to serve you.