Ratings based on 526 Verified Reviews

3.8 out of 5
78% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Very clean room but older looking. The hotel had a cleaning supply smell. Staff was friendly and efficient. Price was ok.
Comment from Hotel Management
Sep 20, 2017 by Vanessa Davis, GM, Hotel Management
Thank you for choosing the Kelso Super 8! We appreciate your comments, thank you!
2 out of 5
by A verified traveler

Mosquitos EVERYWHERE

Posted Sep 8, 2017
Beware. Mosquitos everywhere. In the parking lot and in your room. I spent an hour or more after checking in killing about 20 mosquitos in the room. Didnt matter cause we still got bit many times probably while we were sleeping.
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
Thank you for choosing Kelso Super 8! We appreciate your feedback. I'm sorry there were problems with the room. We will work to correct that and hope to see you again.
1 out of 5
by A verified traveler from tampa FL

Avoid this

Posted Sep 5, 2017
Dirty hotel , smoky smelling rooms even in non smoking rooms , blocked sink
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
I'd like to apologize for the issues you experienced during your stay with us. We are taking steps to correct these problems, and I hope you will consider giving us another chance in the future. Thank you for choosing the Kelso Super 8!
4 out of 5
Recommended
for Everyone
by A verified traveler from Western New York state

Good stop for Mt. St. Helens

Posted Sep 5, 2017
Wanted a clean basic place to overnight to visit Mt. St. Helens next day. The hotel is quite nice, has a good free breakfast, easy access to highway 5, and is near several good restaurants for dinner. It met my needs well.
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
We always like to hear positive comments like this, thank you so much! We appreciate you choosing the Kelso Super 8!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Quiet

Posted Aug 28, 2017
Great place to get a good nights sleep. Very friendly staff.
Comment from Hotel Management
Sep 1, 2017 by Nessa, Hotel Management
We appreciate your comments, thank you for staying with us!
3 out of 5
Recommended
for Families
by A verified traveler from Everett, WA

Hit and Miss

Posted Aug 27, 2017
Pros: Location was good.
Cons: Breakfast room staff could definitely benefit either from better training or better hiring or both.
Location: Near Mt. St. Helens, easy drive between Portland and Seattle.
The daytime desk staff when we checked in and out was very nice, however the person at night was less than friendly. When it came to breakfast, the woman in charge of that room was clearly either in a very bad mood and/or hated her job. The pancake batter dispenser ran out of batter, and she did not want to refill it, however eventually did just moments prior to the official closing time, refilling anything else seemed to be a huge chore to her that she also did not want to do, and at exactly 9:00 she locked the door so no one else could come in. She just glared when there was then people pounding on the door, and she only went over to it because I was about to open it to leave. The pounding was children who had gone to their room for something and now were trying to get back in to their parents. The woman screamed at them "Your parents had BETTER be in here!" and glared at them as they dashed in and joined their parents. I have never seen any staff anywhere working while so angry and doing such a minimal and poorly executed job. This is a Super 8 hotel -- not the Ramada. We don't expect the higher quality breakfast offerings at this hotel, but we DO expect that the staff whose job it is to make what ever breakfast they do have to offer enjoyable and plentiful, and any interactions they have with guests to be cordial and welcoming.
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
I'd like to apologize for the issues you experienced during your stay with us. We are taking steps to correct these problems, and I hope you will consider giving us another chance in the future. Thank you for choosing the Kelso Super 8!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Good value for the money

Posted Aug 25, 2017
Pros: Sheets and Linens were in great condition and clean. Hotel staff was helpful and friendly.
Location: There isn't a lot to do in the area, but there is a red lobster in the town.
The staff was extremely friendly and upbeat, even though we checked-in at 2am. The rooms are not extremely well furnished and was a bit musky, but the linens and sheets were clean and the TV works. I would stay here again as a resting point between Vancouver BC and Portland.
Comment from Hotel Management
Sep 1, 2017 by Nessa, Hotel Management
Thank you for your positive comments, as well as your feedback about the room atmosphere. We are currently taking steps to address room issues. We hope you stay with us again, and thank you for choosing the Kelso Super 8!
2 out of 5
by A verified traveler

Unclean

Posted Aug 23, 2017
Bathroom was dirty, room was a mess, bed was uncomfortable.
Comment from Hotel Management
Sep 1, 2017 by Nessa, Hotel Management
I'm sorry your stay was anything less than ideal, but appreciate your feedback nonetheless. We are currently taking steps to address room issues throughout the hotel, and we hope you will give us a chance again in the future. Thank you for choosing the Kelso Super 8!
2 out of 5
by A verified traveler

Posted Aug 21, 2017
Pros: Nothing.
I requested another room after discovering mold on the ceiling in the bathroom. The new room was better but had an awful smell. By the time I had moved my stuff to the new room, I was too exhausted to say anything.
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
I'd like to apologize for the issues you experienced during your stay with us. We are taking steps to correct these problems, and I hope you will consider giving us another chance in the future. Thank you for choosing the Kelso Super 8!
3 out of 5
Recommended
for Everyone
by A verified traveler from pasco, wa

Posted Jul 27, 2017
Pros: It was ok, rooms were a little small, nice that stores and restaurants were in driving distance.
Cons: Didn't stay long enough to really observe anything wrong
Location: Restaurants and stores in area, also movie theater in area.
It was ok, was there for a baseball tournament, was good enough for what I needed. Rooms were a bit small but I would stay again
Comment from Hotel Management
Sep 10, 2017 by Vanessa Davis, GM, Hotel Management
Thank you for choosing the Kelso Super 8. We appreciate your feedback!