Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews of Comfort Inn Kelso - Longview

2.5 out of 5
Comfort Inn Kelso - Longview
440 Three Rivers Dr, Kelso, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 148 out of 385 reviews" "
Rating 8 - Good. 141 out of 385 reviews" "
Rating 6 - Okay. 58 out of 385 reviews" "
Rating 4 - Poor. 28 out of 385 reviews" "
Rating 2 - Terrible. 10 out of 385 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s right beside the I-5 so it’s convenient. There’s a decent Asian Buffet restaurant and Target near the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, staff was nice, breakfast was great. We loved that the pool was open early and stayed open late. Perfect for kids, the movie theatre and a Asian Buffett is in walking distances.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Business traveler
It was as on average.
Stayed 3 nights in Mar 2024

6/10 Okay

Summer

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It was a fine, safe place to stay but the pool/hot tub were closed unexpectedly and we could hear traffic from the highway all night.
Stayed 1 night in Mar 2024

10/10 Excellent

Obed Isai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Business traveler, Traveled with family
Disliked: Amenities
Strong smell as soon as we entered the building, a cleaner of some sort, it was not pleasant. Non smoking room wreaked of tobacco when we entered the room, so had to have staff ionize the room. Was a little inconvenient. Disliked the coffe machine in bathroom near toliet....GROSS! Really comfortable beds and room was clean. Breakfast options limited, but was decent food. Ok for a quick overnight stay.
Stayed 1 night in Feb 2024

8/10 Good

Rae Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Building is a bit out dated but staff was friendly and rooms were clean. Hotel has several restaurant options close by. Overall good value and convenient location. I would stay again.
Stayed 1 night in Jan 2024

4/10 Poor

tisa

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
Disappointed their pool/hot tub were closed due to maintenance. One of the main things the kids were looking forward to and were not able enjoy. Wish they would have stated on the website that pool is closed . We woukd have went to a different hotel
Stayed 1 night in Jan 2024

10/10 Excellent

kyle

Traveled with partner
Liked: Cleanliness, staff & service
Great staff, hotel could use some updating and minor repairs in rooms but was great for an emergency stop due to snow storm
Stayed 1 night in Jan 2024

4/10 Poor

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet wiggled snd was broken. I cut my finger on it twice trying to flush the toilet
Stayed 2 nights in Dec 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

4/10 Poor

James

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very outdated hotel at a premium price.
Stayed 1 night in Nov 2023

2/10 Terrible

Tia

Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean hotel
The hotel was clean and good, the only issue we had was with hotels.com, when we checked in the hotel didn’t have our reservation from hotels.com so there was miscommunication in that aspect.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find
Stayed 2 nights in Oct 2023

6/10 Okay

Kathy

Traveled with group, Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The bathroom was in need of repair. Thier was enamel scraped off the tub, the ceiling was in need of repair and their was also mold on the light fixture.
Stayed 2 nights in Oct 2023

10/10 Excellent

Juli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was friendly. Front desk clerks professional friendly and very welcoming.
Stayed 5 nights in Oct 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara, Kent

Stayed 2 nights in Oct 2023

6/10 Okay

chao

Traveled with family and small children
Disliked: Property conditions & facilities
a little weird smell in the room. Close to highway having noise. Breakfast and service are good.
Stayed 1 night in Oct 2023

10/10 Excellent

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot to ask if the property had an elevator in it. So, I could request a room on the bottom floor. Besides that a very good stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Glenda

Stayed 1 night in Sep 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Elevator! Don't do stairs!
Stayed 1 night in Sep 2023

10/10 Excellent

Darrel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location just off I-5 at 3 Rivers Mall. Large rooms, good refrigerator with separate freezer, reasonable size vanity in bath, helpful staff
Stayed 1 night in Sep 2023

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jose, Salem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms.
Stayed 3 nights in Sep 2023

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff. Good breakfast.
Stayed 1 night in Aug 2023

6/10 Okay

Misty

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Tionna

Traveled with group, Traveled with family
Liked: Amenities
Very convenient place to stay. Good for a one night stay as we drove through. Easily accessible off freeway! Mexican restaurant next door was great food and walking distance!
Stayed 1 night in Aug 2023

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 3 nights in Jul 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service
Okay for one overnight
Hotel was okay for a long road trip stop. It was clean and the breakfast options were okay. There was no elevator so it was a bit much carrying our luggage up the stairs.
Stayed 1 night in Jul 2023

8/10 Good

Breanna

Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Mary

Liked: Cleanliness, room comfort
Nice breakfast staff
The check in seem to take too long. I was also disappointed because part of the reason I booked this hotel was to use the spa. It was closed by the time I checked in but in the morning there was a repair person there and I couldn’t use it, seems like the check-in lady could’ve told me that
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and helpful.
Stayed 3 nights in Jun 2023

8/10 Good

Doris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Lee

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had an odor, it was very run down and dark, it has old heating/air conditioning, and it was dirty. There were skid marks in the toilet, drops of water on the vanity, garbage in the trash can, grit in the bed. Something in the clock/lamp area was vibrating/humming periodically all night, waking me up and keeping me up -- I got about 3 hours of sleep. And, the towels are kept on a shelf beneath the vanity right next to the toilet (within the splash zone). On the plus side, it's convenient to I-5 and town, and the room is roomy with a larger refrigerator. However, it definitely was not worth the cost to me.
Stayed 1 night in Jun 2023

6/10 Okay

Sarah

Traveled with family
Disliked: Property conditions & facilities, room comfort
Room had musty smell. Plumbing in the walls was noisy. Loud sound when other rooms ran water.
Stayed 3 nights in Jun 2023

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Katheleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a decent stay considering I was only there for a couple of hours. My only complaint was it didn’t have an elevator and we heard every car pass by on the highway. Unfortunately that’s not something that can be changed but other than that the stay was alright.
Stayed 1 night in Jun 2023

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Curt

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast nice
Stayed 1 night in May 2023

6/10 Okay

ELIZABETH CLAIRE

Stayed 1 night in May 2023

8/10 Good

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I switched to this hotel after being disappointed with the GuestHouse. I would definitely recommend this over the GuestHouse. The only downside is there is no elevator (it is two stories tall).
Stayed 1 night in May 2023