Ratings based on 489 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Everything was OK.

Posted May 30, 2017
Cons: Cleaner beds.
Beds: (1) they weren't clean, we had to ask for replacement. (2) kids' two-level bed didn't have stair to upper level.
Comment from Hotel Management
Jun 23, 2017 by Desiree, Hotel Management
I am so sorry that you had that experience. We appreciate all feedback which helps us to improve our facility. If there is anything more you would like to discuss please give me a call. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from washington

Good find at last minute.

Posted May 28, 2017
Pros: Good value!
Cons: Finish putting carpet in doorways, soon.
Location: Close to freeway, but not noisy. Easy to get back and forth to fairgrounds once you figure out the streets. Next to large mall complex.
Had to find a reasonable rate for a 2 night stay, not too far from event venue. Was better than expected.Small down side was the remodel going on, nothing noisy though. Food was good, and two spaces were nice. Nice place, we will use again. Room nice and clean.
Comment from Hotel Management
Jun 5, 2017 by Desiree, Hotel Management
Churndash Maven, Thank you very much for your wonderful and detailed review. We look forward to our remodeling being complete and hope you will visit again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Humble, TX

Very Happy!

Posted May 23, 2017
Pros: Clean room, great breakfast.
Cons: Nothing
Location: There isn't a whole lot to do in the Longview/Kelso area but if you're there, you're likely there for a kid's sporting event or to visit family.
I was very happy with my stay at the GH Suites. Everything was clean, the lobby was very nice and inviting. I was impressed with the breakfast that was served. The staff I dealt with was friendly and helpful! I'm from the area so I can recommend a couple restaurants: Urban Saloon, Country Folks Deli, The Office, The Pancake House (breakfast/lunch).
Comment from Hotel Management
Jun 5, 2017 by Desiree, Hotel Management
Thank you very much for your wonderful and detailed review. We're glad that you enjoyed our staff and breakfast. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfy

Posted May 10, 2017
Excellent place to stay.close to everything, food, shopping, and entertainment.
Comment from Hotel Management
May 17, 2017 by Desiree, Hotel Management
Thank you for your wonderful review. It's very nice to hear that you were happy with so many aspects of your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

great

Posted Apr 30, 2017
Pros: amenities
Cons: process of upgrading facility
Location: mall, grocery
location, amenities, breakfast, ease on and off in
Comment from Hotel Management
May 17, 2017 by Desiree, Hotel Management
I would like to thank you for taking the time to complete a review for our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and happy

Posted Apr 15, 2017
Pros: very much
Cons: no ideal
Location: good location
I will recommend to people who need stop by there.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We're glad that you enjoyed your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
This hotel was clean and the people are nice. New flooring would do wonders for this place.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We are currently in the process of renovations and are excited for the new look! Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Great little but full kitchen Not the cleanest of hotels could have used another vacuume and 10 more minutes wiping down all the surfaces. Missed enough spots to make me wonder if it had been done or not. Bed was clean.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for your feedback. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again.
3 out of 5
by A verified traveler

Hotel stay

Posted Apr 3, 2017
Pros: Nothing
Cons: Very dated, should be renovated.
Location: Nothing to do
Noisy road, train every 15 min. The beds and pillows were aweful and the floors queeck
Comment from Hotel Management
Apr 3, 2017 by Desiree, Hotel Management
I would like to apologize for not exceeding your expectations. We are currently in the process of renovations and are very much looking forward to the new updated changes. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities

Posted Mar 24, 2017
Will stay again if I come back to the area. The pool and spa were both clean and warm even floaties and beach balls.
Comment from Hotel Management
Mar 31, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We're glad that you enjoyed our pool and accessories. Thank you again!