Ratings based on 476 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and happy

Posted Apr 15, 2017
Pros: very much
Cons: no ideal
Location: good location
I will recommend to people who need stop by there.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We're glad that you enjoyed your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
This hotel was clean and the people are nice. New flooring would do wonders for this place.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We are currently in the process of renovations and are excited for the new look! Thank you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Great little but full kitchen Not the cleanest of hotels could have used another vacuume and 10 more minutes wiping down all the surfaces. Missed enough spots to make me wonder if it had been done or not. Bed was clean.
Comment from Hotel Management
Apr 18, 2017 by Desiree, Hotel Management
Thank you for your feedback. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again.
3 out of 5
by A verified traveler

Hotel stay

Posted Apr 3, 2017
Pros: Nothing
Cons: Very dated, should be renovated.
Location: Nothing to do
Noisy road, train every 15 min. The beds and pillows were aweful and the floors queeck
Comment from Hotel Management
Apr 3, 2017 by Desiree, Hotel Management
I would like to apologize for not exceeding your expectations. We are currently in the process of renovations and are very much looking forward to the new updated changes. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great amenities

Posted Mar 24, 2017
Will stay again if I come back to the area. The pool and spa were both clean and warm even floaties and beach balls.
Comment from Hotel Management
Mar 31, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We're glad that you enjoyed our pool and accessories. Thank you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly atmosphere

Posted Mar 22, 2017
All the staff we interacted with were warm and welcoming.
Comment from Hotel Management
Mar 23, 2017 by Desiree, Hotel Management
Thank you for taking the time to share your feedback. It's always a delight to hear back from our guests. We're glad that you enjoyed our staff. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, WA

Pleasant atmosphere, clean, comfy bed.

Posted Feb 27, 2017
We were pleased overall with Guesthouse for our overnight stay. I appreciated the firm mattress on the bed in particular. Staff was attentive and accommodating. We did have problems with the plumbing in our bathroom - sink and cammode. This made getting ready in the am quite frustrating. Brushing my teeth was pretty disgusting as the water would not drain in the sink. My husband feared at one point that our cammode was going to overflow. This is not something one expects nor appreciates. For this reason we were unable to give Excellent reference to Guesthouse. The aforementioned notwithstanding, however, our stay was fine.
Comment from Hotel Management
Mar 23, 2017 by Desiree, Hotel Management
Thank you for your wonderful review. It's very nice to hear that you were happy with so many aspects of your stay. I'm sorry if you found maintenance issues -- we will certainly look into any areas that need attention.
5 out of 5
by David

Posted Jan 18, 2017 on Hotels
Hotel and room are nice. Only problem is that the blanket on the bed was way too small, probably a double on a king bed. We have stayed here before and had the same issue. Overall, the room is very nice outside of that
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Super Nice Staff, great location !

Posted Jan 17, 2017
Great business stay. Love this place. Good b'fast. Staff goes out of their way to be nice and helpful. Front staff, housekeeping. Everyone.
Comment from Hotel Management
Jan 17, 2017 by Desiree, Hotel Management
GM, Thank you so much for your kind compliments to our hotel! We are delighted to hear that you enjoyed your experience with us. I will be sure to share your kind words and compliments with our staff.
4 out of 5
by Linda

warm friendly atmosphere on a snowy night

Posted Jan 9, 2017 on Hotels
Needed something close to Longview for a family event. Friendly staff, very clean and well kept.
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Linda, I would like to thank you for taking the time to complete a review for our property. We value the feedback we receive and will continue to give our guests the best customer service we can offer.