Get an overview of this hotelWinter wonderland with a full-service spa


Located near the slopes, this Kelvin Heights hotel is in the mountains, within 1 mi (2 km) of Falls Dam and Remarkables Park Town Centre, and close to winter sports such as skiing lessons. Alpine Aqualand and Queenstown Event Centre are also within 2 mi (3 km).

Hotel Features

DoubleTree by Hilton Queenstown guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 98 rooms have LCD TVs with cable channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Other amenities available to guests include iPod docks, sitting areas, and 24-hour room service.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. DoubleTree by Hilton Queenstown helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Public areas are equipped with complimentary high-speed wireless Internet access. This luxury hotel also offers an indoor pool, a sauna, and a steam room. Complimentary self parking is available on site.

DoubleTree by Hilton Queenstown is a smoke-free property.

  • Number of restaurants - 5 
  • Wedding services 
  • Hair salon 
  • Babysitting or childcare (surcharge) 
  • 24-hour front desk 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free WiFi 
  • Total number of rooms - 98 
  • Luggage storage 
  • Number of floors - 4 
  • Meeting rooms 
  • Babysitting or childcare 
  • Free self parking 
  • Sauna 
  • Ski passes available 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Elevator/lift 
  • Fireplace in lobby 
  • Full-service spa 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Spa treatment room(s) 
  • One meeting room 
  • Year Built 2011 
  • Shopping on site 
  • Ski storage 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Kitchenette  
  • Grocery/convenience store  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Microwave  
  • DVD player  


Available in all rooms: Wireless internet access ( 14.95 NZD per 24-hour period )

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Premium TV channels 
  • DVD player 
  • Separate sitting area 
  • Air conditioning 
  • Phone 
  • Kitchenette 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • In-room safe 
  • Cookware, dishware, and utensils 
  • Stovetop 
  • Cable TV service 
  • WiFi (surcharge) 
  • iPod docking station 
  • Room service (24 hours) 
  • LCD TV 

Where to Eat

Breakfast is available for a surcharge each morning.

Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Stacks Pub - This restaurant serves lunch and dinner.

The Lake Counter - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby 
  • Bicycle rentals on site 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Rafting nearby 
  • Water skiing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rentals on site 

Spa Services

Eforea Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Reflexology 
  • Number of treatment rooms 12 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 29 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

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