Get an overview of this hotelWinter wonderland with a full-service spa

Location

Located near the slopes, this Kelvin Heights hotel is in the mountains, within 1 mi (2 km) of Falls Dam and Remarkables Park Town Centre, and close to winter sports such as skiing lessons. Alpine Aqualand and Queenstown Event Centre are also within 2 mi (3 km).

Hotel Features

DoubleTree by Hilton Queenstown guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 98 rooms have LCD TVs with cable channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Guests will also find iPod docks, sitting areas, and 24-hour room service.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. High-speed wireless Internet access is complimentary. This luxury hotel also offers an indoor pool, a sauna, and a fitness center. Complimentary self parking is available on site.

DoubleTree by Hilton Queenstown is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Grocery/convenience store 
  • Hair salon 
  • Indoor pool 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Number of restaurants - 5 
  • One meeting room 
  • Sauna 
  • Shopping on site 
  • Ski passes available 
  • Ski storage 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Television in common areas 
  • Total number of rooms - 98 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 2011 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • DVD player  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Indoor pool  
  • Kitchenette  
  • Microwave  
  • Refrigerator  

Internet

Available in all rooms: Wireless internet access ( NZD 14.95 per 24-hour period )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Cookware, dishware, and utensils 
  • Daily housekeeping 
  • DVD player 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • Kitchenette 
  • LCD TV 
  • Microwave 
  • Phone 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Separate sitting area 
  • Shower/tub combination 
  • Stovetop 
  • WiFi (surcharge) 

Where to Eat

Breakfast is available for a surcharge each morning.

Me & Mee Noodle Bar - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Stacks Pub - This restaurant serves lunch and dinner.

The Lake Counter - This café serves light fare only.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Golf lessons available nearby 
  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Windsurfing nearby 
  • Kayaking nearby 
  • Water skiing nearby 
  • Rafting nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Skydiving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Ski lessons available nearby 
  • Ski equipment rentals on site 

Spa Services

Eforea Spa has 12 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Reflexology 
  • Number of treatment rooms 12 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: NZD 39 per person (approximately)
  • Fee for in-room wireless Internet: NZD 14.95 per 24-hour period (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hilton Kawarau
  • Kawarau
  • Kawarau Hilton
  • Kawarau Hotel
  • Kawarau Hotel Hilton
  • Kawarau Hotel Managed Hilton
  • Kawarau Hotel Managed Hilton Queenstown
  • Kawarau Managed Hilton
  • Kawarau Managed Hilton Queenstown
  • DoubleTree Hilton Queenstown Hotel
  • DoubleTree Hilton Queenstown
  • Kawarau Hotel, Managed By Hilton Hotel Queenstown

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Official New Zealand Rating provided by Qualmark®

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.


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