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Reviews of Aspen Extended Stay Suites Kenai

2.5 out of 5
Aspen Extended Stay Suites Kenai
10431 Kenai Spur Hwy, Kenai, AK

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 571 reviews" "
Rating 8 - Good. 173 out of 571 reviews" "
Rating 6 - Okay. 18 out of 571 reviews" "
Rating 4 - Poor. 14 out of 571 reviews" "
Rating 2 - Terrible. 17 out of 571 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeanette, HOMER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the airport. No shuttle so had to call a cab. I'm glad I called the cab the evening before and scheduled it.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. The one thing I did not like is the Marijuana smell in the hallway. Nasty smell.
Stayed 1 night in Apr 2024
Response from Serena Sevener-Byerly on Apr 5, 2024
Good morning Dana, Thank you for the wonderful rating for our Team. I apologize for the horrible smell of marijuana you could smell in the hallway. I will investigate and try to find who this is, as we are a non-smoking hotel, and don't support anyone smoking in our hotel. Thank you for bringing this to my attention, to make this right for our guests right to be in a smoke-free establishment. Have a wonderful weekend Dana!

8/10 Good

shandette

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the cleanliness and quietness of the property.
Stayed 1 night in Mar 2024
Response from Serena Sevener-Byerly on Apr 5, 2024
Thank you for taking the time to let us know how your stay was with our Aspen Suites Hotel in Kenai. We are very pleased you enjoyed your stay with us. Have a wonderful weekend Shandette!

10/10 Excellent

Renee

Stayed 1 night in Feb 2024
Response from Serena Sevener-Byerly on Apr 5, 2024
Thank you Renee for taking the time to rate our Aspen Suites Hotel in Kenai. We are very happy to see how much you enjoyed your stay with us. Our Team will love hearing this and know their hard work is making our guests happy. You have a wonderful weekend Renee, and we look forward to your return the next time you are on the Kenai Peninsula.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Serena Sevener-Byerly on Apr 5, 2024
Thank you for the wonderful review. We appreciate hearing how your stay was and look forward to seeing you again, the next time you are on the Kenai Peninsula. Have a wonderful weekend!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the holidays
Great stay for the holidays, close to the in-laws
Stayed 4 nights in Dec 2023

6/10 Okay

Lynda, Fairbanks

Stayed 2 nights in Oct 2023

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Brooklyn

Stayed 2 nights in Nov 2023

10/10 Excellent

Adnel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Stayed 2 nights in Oct 2023

10/10 Excellent

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for visiting friends i Kenai.
Stayed 2 nights in Sep 2023

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like dirty sweaty people and the smell didnt go away.....
Stayed 1 night in Oct 2023

10/10 Excellent

William, Kansas City

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently did 2 weeks in this hotel. Hotel staff is great and very accommodating. You can have wild life in the parking lot so be on the look out. Close to several restaurants. Very comfortable stay. Highly recommended

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean and well kept place. Very happy with Aspen
Stayed 1 night in Sep 2023

8/10 Good

Pamela

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

richard

I had a great stay at the Aspen In Kenai. I always stay there while in Alaska. The staff is great and the rooms are always clean.
Stayed 1 night in Sep 2023

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2023

10/10 Excellent

Megan

Stayed 1 night in Sep 2023

10/10 Excellent

Kevin

Stayed 2 nights in Aug 2023

8/10 Good

Bobbi

Stayed 4 nights in Aug 2023

10/10 Excellent

Christal, Auburndale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem. Very clean, quiet, smells nice. Little kitchenette. Laundry every thing you need. Best hotel of my trip so far
Stayed 2 nights in Aug 2023

10/10 Excellent

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

Kristie

Stayed 1 night in Aug 2023

10/10 Excellent

Larry

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Comfortable, clean rooms. Having a kitchenette was a plus.
Stayed 2 nights in Aug 2023

8/10 Good

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a place to stay
Stayed 1 night in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Worked for what we needed it for. Rooms were clean and staff was great
Stayed 2 nights in Jul 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Consistent over several visits
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Just very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Stayed 1 night in Aug 2023

10/10 Excellent

Eugene

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Hotel was relatively quiet. Hideabed was not that comfortable.
Stayed 2 nights in Jul 2023

8/10 Good

Charity

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was fast and easy. The staff was very nice. Our room was clean, the bed was way comfy, and the shower was hot with great pressure. I’d stay here again
Stayed 1 night in Jul 2023

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Serena on Jul 18, 2023
I am so sorry to hear this. Can you please contact me to let me know what happened? 907-283-2272 thank you Jeffrey.Sincerely,Serena Sevener-ByerlyGeneral ManagerAspen Suites Hotel Kenai

8/10 Good

Fraylen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
There was no restroom to use in the lobby, had to go to the restaurant in the same parking lot.
Stayed 1 night in Jul 2023

10/10 Excellent

YUKI

Stayed 2 nights in Jul 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Sam

Stayed 1 night in Jul 2023

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for a short overnight stay. They did not have early checkin available but we did find the room comfortable and clean!
Stayed 1 night in Jul 2023

10/10 Excellent

donna, Fairbanks

Stayed 1 night in Jul 2023

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

donna, Fairbanks

Stayed 1 night in Jun 2023

10/10 Excellent

Joseph L

Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable room!
Very comfortable room, and bed. Pillows a bit large, but other that that, this is an excellent property. Nice and quiet, but a short walk to grocery stores and restaurants.
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, and well appointed.
Stayed 1 night in Jun 2023