Indoor pool, open 6 AM to 11 PM, sun loungers

Reviews of Quality Inn Kenai

2.5 out of 5
Quality Inn Kenai
10352 Kenai Spur Hwy, Kenai, AK

Reviews

8.2

Very Good

Rating 10 - Excellent. 167 out of 419 reviews" "
Rating 8 - Good. 159 out of 419 reviews" "
Rating 6 - Okay. 64 out of 419 reviews" "
Rating 4 - Poor. 14 out of 419 reviews" "
Rating 2 - Terrible. 15 out of 419 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah, Sterling

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love the breakfast
Stayed 1 night in Mar 2024
Response from Tim on Mar 15, 2024
We appreciate your feedback!

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basketball tournament, lots of teenagers, families, and coaches in the facility. my husband and I had a nice stay.
Stayed 1 night in Mar 2024
Response from Tim on Mar 8, 2024
We appreciate your kind review!

2/10 Terrible

Kathryn, Anchorage

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay again
Stayed 3 nights in Mar 2024
Response from Tim on Mar 4, 2024
We are sorry to hear your experience wasn't satisfactory. Please contact us at our front desk to sort further issues.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place for the kids to stay with a great staff..
Stayed 1 night in Mar 2024
Response from Tim on Mar 4, 2024
Thank you so much for your kind review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Tim on Jan 31, 2024
We appreciate your feedback!

8/10 Good

christy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel a couple times. The rooms are clean, staff is super nice, the breakfast is amazing, pool is fun.
Stayed 1 night in Jan 2024
Response from Tim on Jan 23, 2024
Thank you for your feedback!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff.Good breakfast options..
Stayed 2 nights in Dec 2023
Response from Tim on Jan 31, 2024
We appreciate your feedback!

8/10 Good

Shawn

Stayed 1 night in Dec 2023
Response from Tim on Jan 22, 2024
We appreciate your review!

8/10 Good

Linda

Business traveler
Liked: Cleanliness, staff & service
When I first entered the room it had a strong musty odor to it. With time, I adjusted to the smell and didn’t notice it any more. Couldn’t use the pool or hot tub due to remodeling.
Stayed 1 night in Dec 2023
Response from Tim on Dec 18, 2023
We appreciate your feedback!

10/10 Excellent

michael

Response from Tim on Mar 4, 2024
Thank you so much for your kind review!

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live near by. I stayed overnight so my grandson could swim. The pool is small but the hot tub was huge! Breakfast served in the morning. That was convenient and very nice. The Staff was terrific! It was a small cozy room. I will be back. It was a perfect weekend
Stayed 1 night in Nov 2023
Response from Tim on Nov 28, 2023
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tim on Nov 15, 2023
We appreciate your feedback!

8/10 Good

Samantha

Stayed 2 nights in Nov 2023
Response from Tim on Nov 6, 2023
Thank you for your feedback!

8/10 Good

Shawn

Stayed 1 night in Oct 2023
Response from Tim on Nov 6, 2023
Thank you for your feedback!

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel. Just on the older side. Continental breakfast was great.
Stayed 2 nights in Oct 2023
Response from Tim on Oct 30, 2023
We appreciate your feedback!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was relaxing. The breakfast was great and the morning chef was extremely friendly
Stayed 2 nights in Oct 2023
Response from Tim on Oct 23, 2023
We appreciate your feedback!

10/10 Excellent

Roxanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved how friendly the front desk gal was
Stayed 1 night in Oct 2023
Response from Tim on Oct 9, 2023
We appreciate your feedback!

10/10 Excellent

Kay

Stayed 1 night in Oct 2023
Response from Tim on Oct 30, 2023
We appreciate your feedback!

10/10 Excellent

samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff was very nice hot breakfast and coffee available all day
Stayed 5 nights in Sep 2023
Response from Tim on Sep 25, 2023
We appreciate your feedback!

8/10 Good

Diana

Stayed 1 night in Sep 2023
Response from Tim on Sep 18, 2023
Thank you for the feedback!

10/10 Excellent

Lucinda, Anchorage

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay and look forward to staying with you again soon
Stayed 3 nights in Sep 2023
Response from Tim on Sep 6, 2023
We appreciate your feedback!

8/10 Good

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and jacuzzi
Stayed 3 nights in Sep 2023
Response from Tim on Sep 4, 2023
We appreciate your feedback!

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family really enjoyed our stay. The staff was super friendly and the continental breakfast was above our expectations. We definitely recommend staying here.
Stayed 1 night in Aug 2023
Response from Tim on Aug 29, 2023
We appreciate your feedback!

10/10 Excellent

Lacey

Stayed 1 night in Aug 2023
Response from Tim on Aug 25, 2023
We appreciate your review!

8/10 Good

Thomas M

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
the only negative was room cleaning before we arrived. some waste paper, several bugs on the floor, otherwise no issues
Stayed 4 nights in Aug 2023
Response from Tim on Aug 25, 2023
We appreciate your review!

10/10 Excellent

clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast and dinning area was very nice. I enjoyed the hot waffles, and sausage. Hubby liked having scrambled eggs and biscuits and gravy. The hot tub was actually hot and the pool was refreshing afterwards. The bed and pillows were great!
Stayed 1 night in Aug 2023
Response from Tim on Aug 15, 2023
Thank you for your feedback!

8/10 Good

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tim on Aug 14, 2023
We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tim on Aug 14, 2023
We appreciate your feedback!

6/10 Okay

Deana

Traveled with family
Liked: Cleanliness, staff & service
Great staff! Room was as clean as could be for the age of the building. Decent location. Would definitely stay again.
Stayed 2 nights in Aug 2023
Response from Tim on Aug 8, 2023
We appreciate your feedback!

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Tim on Aug 8, 2023
We appreciate your feedback!

10/10 Excellent

Travis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn Kenai
Quality In Kenai was clean, friendly, comfortable and affordable. Highly recommend if you’re in the area looking for lodging.
Stayed 1 night in Aug 2023
Response from Tim on Aug 8, 2023
We appreciate your feedback!

6/10 Okay

Roland

Business traveler
Disliked: Cleanliness
Ok for one night, maybe two
Nice people. Very basic. Terrible room cleaning service. No effort and will claim "do not disturb" signs on show as an excuse not to clean or replace towels.
Stayed 6 nights in Jul 2023
Response from Tim on Aug 3, 2023
We apologize for not living up to expectations. Please contact us at your earliest convenience to resolve the issue.

10/10 Excellent

STEVE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people that worked there were terrific.
Stayed 4 nights in Jul 2023
Response from Tim on Aug 2, 2023
Thank you for your feedback!

10/10 Excellent

Fran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 1 night in Jul 2023
Response from Tim on Jul 25, 2023
Thank you for your review!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
Front desk was great. Good suggestion on where to eat dinner.
Stayed 1 night in Jul 2023
Response from Tim on Jul 17, 2023
We appreciate your kind feedback!

10/10 Excellent

Valorie, Anchorage

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, the staff was very accommodating. Really enjoyed the spa/hot tub.
Stayed 1 night in Jul 2023
Response from Tim on Jul 11, 2023
Thank you for your feedback!

10/10 Excellent

Wendy, Ingram

Liked: Cleanliness, staff & service, property conditions & facilities
Super Sweet lady checked us in…gave us “things to do” info.
Stayed 1 night in Jul 2023
Response from Tim on Jul 10, 2023
We appreciate your feedback!

6/10 Okay

Robert

Stayed 2 nights in Jun 2023
Response from Tim on Jul 25, 2023
Thank you for your review!

4/10 Poor

Wanda

Stayed 2 nights in Jun 2023
Response from Tim on Jul 3, 2023
Thank you for your feedback!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and pleasant.
Stayed 2 nights in Jun 2023
Response from Tim on Jun 28, 2023
We appreciate your kind feedback!

10/10 Excellent

RANDALL, Shavano Pakr

Stayed 1 night in Jun 2023
Response from Tim on Jul 17, 2023
We appreciate your kind feedback!

10/10 Excellent

Birgit

Stayed 1 night in Jun 2023
Response from Tim on Jul 10, 2023
We appreciate your feedback!

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff did a great job! Alex did an excellent job having the breakfast cafe' fully stocked and ready every morning! The beds were very comfortable and we would recommend this hotel!
Stayed 7 nights in May 2023
Response from Tim on Jun 5, 2023
Thank you for your feedback! Hope to see you again soon!

10/10 Excellent

Kimberly, Martinsville

Liked: Staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in May 2023
Response from Tim on May 22, 2023
We appreciate your feedback! Hope to see you again soon!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The dual hot and cold pools are such a draw for my kids. The breakfast is good, and it means i don't have to go searching for breakfast in the morning or stop in at a fast food joint.
Stayed 1 night in May 2023
Response from Tim on May 22, 2023
We appreciate your feedback! Hope to see you again soon!

8/10 Good

Bethany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a business trip during the week
Good location and breakfast helped start my day
Stayed 6 nights in Apr 2023
Response from Tim on May 8, 2023
Thank you for the feedback!

10/10 Excellent

Gregg

Stayed 4 nights in Apr 2023
Response from Tim on May 3, 2023
Thank you for the feedback! We appreciate it!

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Tim on Jun 5, 2023
Thank you for your feedback! Hope to see you again soon!

8/10 Good

Marti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and what I expected, even has multiple options for breakfast! But the shining star was the hot tub! Super deep, super big, wonderful! Only negative was no elevator, but it is only a 2 story structure.
Stayed 2 nights in Mar 2023
Response from Tim on Apr 5, 2023
Thank you for your review and feedback!

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was outstanding and the staff was very friendly and helpful. The breakfast had more items than the usual continental breakfast would have including eggs, bacon, sausage and Belgian waffles. It was tasty and Staff was there to help if need be.
Stayed 2 nights in Mar 2023
Response from Tim on Mar 17, 2023
Thank you for your kind review!