Posted Jan 10, 2017
As soon as we walked in our "suite" our 22 mo old toddler touched the metal edge of a coffee table and the sharp metal piece came off in his hand. Control knob on in-room fridge was broken, though I got it to work. The decor is tired, no pool and no elevator, had to lug everything up to 2nd floor. Staff seemed bored & disengaged (front desk staff talked on the phone during two of my interactions with them) and the place was nearly empty. The restaurant/bar was also closed, forcing me to go out in freezing cold to get my wife a drink. Adequate is the word, though it was clean at least. Should we be unfortunate enough to have to return to this area, would not stay here again.
Comment from Hotel Management
Jan 13, 2017 by Devesh Singh , Hotel Management
I am sorry that we did not meet expectations that we have set as a standard for all our guests. We will review your observations to get better.