Ratings based on 1,318 Verified Reviews

3.3 out of 5
63% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NOLA

Hotel close to port

Posted Jan 21, 2018
Nice staff. Free parking while we're on our cruise ahs the room is decent for Ann overnight stay. Close to anything you might need like stores, gas, and restaurants.
Comment from Hotel Management
Jan 22, 2018 by GM, Hotel Management
Thank you for responding. We are delighted you enjoyed your stay and found hotel close and convenient to many stores and the airport. Thanks again, we look forward to your next visit to New Orleans / Veterans / Metairie. Mike R General Manager
3 out of 5
by A verified traveler

Okay hotel 10 mins from airport

Posted Jan 14, 2018
Staff was very courteous and helpful. Got to the room and it had a very strong musty smell. No vent in the bathroom. Hotel right near the freeway so you hear traffic all night long.
Comment from Hotel Management
Jan 19, 2018 by GM, Hotel Management
Thank you for responding. We appreciate the feedback. I’ll be sure to correct any issues you may have found in your room. I apologize for any inconvenience. Thanks again Mike R General Manager
2 out of 5
by A verified traveler from charleston, SC

Nice Staff, but Smelly Room

Posted Jan 8, 2018
The room would have been okay, except for the smell. Very small room, we had to move the table around to make room for the rollaway. And even though we had 5 people, we only had two towels. Over all, definitely not worth the $110, it ended up being. The smell was overwhelming, kind of mildew-y, kind of like old dog, and kind of like old cigarette smoke. Gross. But hey, at least the staff was nice and there was free breakfast!
Comment from Hotel Management
Jan 18, 2018 by LQ Customer Care , Hotel Management
Emily, We really appreciate your recent stay and greatly value your feedback. It is alarming to hear about the odorous smell you experienced during your time at our property. Please accept our apologies for this unfortunate experience. Your feedback has been shared with our housekeeping team to ensure this is not a recurrence. We appreciate your business and vow to serve you much better in the future. Sincerely, Danielle LQ Customer Care
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2018
You will not get any more reviews from because you require something to be typed in here. Too bad
Comment from Hotel Management
Jan 10, 2018 by GM, Hotel Management
Thank you for your response! Kindly, General Manager
3 out of 5
by A verified traveler from Minot, ND

Very disappointed

Posted Jan 2, 2018
The pictures inline showed this looking like a nice brand new hotel. Man were we fooled! It appears to have been an older hotel that la quinta purchased and slapped some new paint on. I was afraid to walk around with my shoes off. The first night we got there we passed a "lady of the night" standing in the parking lot! I would never recommend this hotel to ANYONE!
Comment from Hotel Management
Jan 6, 2018 by GM, Hotel Management
Thank you for responding. I apologize for any inconvenience you experienced during your stay. Although this is not the typical response, we appreciate the feedback and I apologize for not meeting your expectations. Thanks again Mike R General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sneedville, TN

Business in Metairie

Posted Dec 30, 2017
Arrived late, room was already warm and TV news on. Ve46 comfortable. Only stayed one night. Breakfast was very good with hot waffles and cerial.
Comment from Hotel Management
Dec 31, 2017 by GM, Hotel Management
Thanks for responding! We’re delighted you enjoyed your stay and were comfortable. We look forward to seeing you again in your future travels to the area! Thanks again! Mike R General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel with affordable prices

Posted Dec 27, 2017
Pros: Location and Breakfast
Cons: Cleanliness
The Hotel was good. There was some smell when we entered the room. It was good after sometime we kept doors open. The morning breakfast was excellent.
Comment from Hotel Management
Dec 28, 2017 by GM, Hotel Management
Thank you for responding! We always appreciate the feedback. We look forward to showing you we are working hard to meet your expectations. Thanks again! Mike R General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
N/So prefer noir to answer this question and you can't make me did it.
Comment from Hotel Management
Dec 24, 2017 by GM, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairhope,AL

Fine for the price

Posted Dec 9, 2017
Hotel was clean and pretty quiet to be right next to interstate. Get a room on the side next to Rooms to Go. Pleasant lady at front desk. Dennys is in front parking lot. Hotel is older for sure but they keep it up pretty well, considering the good price.
Comment from Hotel Management
Dec 11, 2017 by GM, Hotel Management
Thanks for responding! We appreciate the feedback! See you next time you’re in the area! Mike R General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new Orleans

Nice and covienent

Posted Dec 3, 2017
Great,but to submit this review I shouldn't have to write a paragraph .
Comment from Hotel Management
Dec 4, 2017 by GM, Hotel Management
Thank you for responding! We appreciate the 5-Star rating!!! Thanks Mike R General Manager