Could use better management and updated rooms
Posted Oct 13, 2016
Where do I start... I stayed here for 2 nights on a girls vacation with my cousin. Upon arrival the hotel looked to be getting a face lift so on the outside it looks like a contruction site. When I walked in it was clean but had a stale dirty smell. The front desk clerk was nice and friendly. My room on the other hand... It was equally stale smelling and had a damp feeling to it. The bathroom was very out dated but it was clean. I put orange peels in the vents to maybe give it a citrus smell but the stale damp smell over powered it. The reason Im giving it a 2 star is because I was charged for 4 nights. I called my bank to get some clarity and indeed Baymont Inn has robbed me. I called the Baymont to inform them and basiclly the front desk girl told me I was lying. She put the manager on the phone and she asked me a few questions and one of them was "Did you pay with a debit card?" I said why yes I did. She proceeded to say.."This is why we frown upon debit cards!!" I said excuse me!! Debit is my hard earned cash I worked for! Long story short if you don't like the smell of an old basement, and if you dont want to be charged for more days than you have stayed, oh and if you have a debit card DON'T GO TO THE BAYMONT INN ON BARRETT LAKES IN KENNESAW, GA. and this is per the manager Pretti Patel...... I am still waiting for my $200.52!!