Ratings based on 157 Verified Reviews

3.4 out of 5
73% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Posted Mar 12, 2017
Great stay!! Convenient location!!! Rooms were clean and comfortable!
Comment from Hotel Management
Mar 13, 2017 by Mary , Hotel Management
Gloria, Thank you so much for your review and words of encouragement. It was a pleasure having you at our property and we look forward to your next visit.
3 out of 5
by A verified traveler from Florida

good price

Posted Dec 27, 2016
Pros: The price
Cons: No comment.
Location: Near relatives
The price was very good. The staff is wonderful and friendly and helpful. The walls, however, are very very thin. Noisy, noisy. The breakfast was adequate. Lots of coffee. The highway felt like it was outside our door.
Comment from Hotel Management
Dec 28, 2016 by Mary K , Hotel Management
Mary, Thank you for your recent stay. We truly appreciate your feedback, as it will allow us to focus on our areas of improvement. We look forward to seeing you next time your travels bring you to Kennesaw.
3 out of 5
by Shaniqua

Posted Dec 24, 2016 on Hotels
When we got there the first room we received had blood on the sheets and pillow cover. We immediately got a new room.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Shaniqua, Please accept our sincere apology for the condition of your first room. This is certainly not our standard. These issues will be addressed with our team, and we will work diligently to assure this never happens again. Thank you for taking the time to provide feedback, and we look forward to seeing you again soon.
4 out of 5
by A verified traveler

Convenient/cheap

Posted Nov 29, 2016 on Hotels
................................................
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for booking with us. We appreciate your comments and look forward to seeing you next time.
4 out of 5
Recommended
for Other
by A verified traveler from Milwaukee, WI

The staff makes you return again

Posted Nov 25, 2016 on Orbitz
Pros: Location, staff, cleaning personnel, food provided at breakfast.
Cons: It will soon be time to refurbish fixtures, carpets, but they do clean.
Location: Restaurants, shopping are very close by. Easy access to I-75; easy routes to other communities and a pretty good route to the airport.
I will guess that the rooms will be updated, before long. You will see some a little rust on the fringes of fixtures, etc., but the functionality and cleanliness are there. The cleaning staff is good. My first night, a washrag had been left on the end of the shower rack in a hidden place. This is not consistent with the great job they did cleaning my room; I put the dry rag with my used towels and it was no longer an issue (it was just a bit hidden). They did a very good job making the breakfast with quality ingredients, everything you needed, hot and cold, while I've seen other similar-size hotels really fall short in this area. The staff was really friendly, and made the stay a success :-)
Comment from Hotel Management
Nov 30, 2016 by Mary , Hotel Management
Geno, We truly appreciate your detailed feedback, as this will allow us to make the necessary adjustments to provide 100% satisfaction for our guests. Thank you for your patience, and we look forward to earning your business again in the future.
4 out of 5
by A verified traveler from Topeka

Ugh! Housekeeping beating on the door!

Posted Nov 21, 2016 on Hotels
The hotel is OK but when I pay for a room I pay for it until 11. I was super tired and wanted to rest in but instead housekeeping services are beating on the door even though I put out the do not disturb sign out. They really need to educate the staff!!
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Guest, Please accept our apologies for the inconvenience that disrupted your sleep. Our housekeeping staff has been notified, and corrective measures are in place to ensure this does not happen in the future. Thank you for your feedback, and we look forward to bettering your next experience with us.
4 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Nice spot to just get away.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Dear Guest, We are truly happy to hear that you had a pleasant stay, and we look forward to welcoming you again next time.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Close, convenient, clean, cost effective

Posted Nov 14, 2016
Pros: Location, clean rooms, convenient, nice staff, well priced.
Cons: The outside needed some attention as in light trash in the parking lot, stairwells. But thats a reflection on guests, passerbyers, not the staff.
Location: Right off the highway but very little road noise. Adjacent to Town Center Mall with all the restaurants and shopping you could want and then some.
The location was central to where we were all weekend. Right off the highway, easy to find, but not near a lot of noise. The staff was sincerely kind and welcoming, accommodating and professional. A clean, quiet place with room to spread out and relax between jaunts. The room was made up each morning and done nicely. Breakfast as way more than just toast, donuts and coffee. This was 'breakfast' and we looked forward to it each morning. We'll come back.
Comment from Hotel Management
Nov 15, 2016 by Mary , Hotel Management
Mark and Beth, We are thrilled that you both enjoyed your stay. Thank you for taking the time to provide such encouraging feedback. We look forward to seeing you again soon.
4 out of 5
by A verified traveler

Great Stay

Posted Nov 8, 2016 on Hotels
Place was clean and easy to get to. We were at a conference everyday during the stay so we were just sleeping there. Room was a bit tight with the furniture but was manageable. Would stay there again.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. Comments from our guests are so important because they allow us to know how we can improve. We are happy that you enjoyed your stay, and look forward to seeing you again.