Ratings based on 741 Verified Reviews

3.7 out of 5
80% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Lewiston, Idaho

Posted Nov 16, 2017
I find this hotel very handy as I travel this area often. It's location and friendly staff always welcome me at an affordable rate. I appreciate their good breakfast before I continue on my way.
Comment from Hotel Management
Nov 16, 2017 by General Manager, Hotel Management
We are thrilled you enjoyed your time with us again and that our dedicated team members provided you with the outstanding service you deserve. It makes us smile to know that our convenient location, complimentary breakfast, and great value are all benefits to you. We'll look forward to greeting again the next time you visit our area. See you soon!
1 out of 5
by A verified traveler from Salem OR

Noisy hotel

Posted Oct 30, 2017
Drunk loud foul mouthed door slamming yelling threatening man in next room ruined my sleep. Restaurant next door rolls dumpster across parking lot at 1:30 am waking me again. Too noisy & won't stay here again.
Comment from Hotel Management
Nov 3, 2017 by General Manager, Hotel Management
Dear Howard, Feedback from our guests is always valuable, and we appreciate your business. It's our purpose to offer all our guests a comfortable place to stay, so we're saddened to learn that you found your visit with us to be less than anticipated. Please accept our apologies for your disappointment and know that we'll look into improving based on your insight. We advise our guests to reach out to one of our helpful staff members when there is excessive noise so they can rectify the situation. Should you be in Kennewick in the future, we'd be grateful for the chance to provide you with a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington

Convention Stay

Posted Oct 26, 2017
Pros: Very clean rooms. Quiet. Good free breakfast. No issues with WiFi in room.
Location: Easy to find. Lots of shopping close by. Many reastaurants to choose from.
I had a conference to go to in town. Close to conference venue. Extremely clean, quiet, addordable room. Close to all kinds of shopping and restaurants. absolutely would recommend to others and would stay there again.
Comment from Hotel Management
Oct 27, 2017 by General Manager, Hotel Management
Dear Debbie, Thank you for depending on us during your conference! We are excited to receive your fantastic review and know that we could provide you with the clean, comfortable, and quiet accommodations you needed to get things done. Our team here at the Super 8 Kennewick is delighted to know that you would recommend us and we really hope to have the chance to host you again and make your day great!
3 out of 5
by A verified traveler

Posted Oct 23, 2017
Stayed two nights, housekeeping never came. Had to go get clean towels at front desk because only one person was working.
Comment from Hotel Management
Oct 27, 2017 by General Manager, Hotel Management
Thank you for sharing your concerns with us about your recent stay at our hotel. We regret to hear that your room wasn't serviced during your stay and that our front desk team was unable to bring you fresh towels. While it's no excuse, your experience isn't typical of the level of service we strive to maintain, and we plan to review your report to avoid this situation from happening in the future. We hope to be your hotel choice again if you travel back to the Kennewick.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, modern room

Posted Oct 2, 2017
Pros: How clean it was.
Cons: WiFi could be faster.
Location: Many restaurants and lots of shopping, even within short walking distance.
Very clean and tidy room. Bathroom clean, modern fixtures. Good TV, WiFi a little slow, but reliable. Overall good experience.
Comment from Hotel Management
Oct 4, 2017 by General Manager, Hotel Management
It's always a pleasure to hear from our guests. Thank you for letting us know how much you appreciated our attention to cleanliness. Our housekeeping staff takes pride in their work and will be pleased to get your comments. We're sorry the WiFi did not quite meet your needs. However, it's evident you enjoyed your visit overall, and we hope you'll join us again should your travels bring you back to town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Nice and quite motel

Posted Sep 28, 2017
Pros: Nice at a reasonable price
Nice and quite motel - Nice and quite motel - Nice and quite motel
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
Friendly staff Easy to get to from the freeway. Large variety of restaurants close by. Good value
3 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Posted Sep 19, 2017
The only problem is that they go overboard with the air freshener to the point we had to leave the window open all night
Comment from Hotel Management
Sep 20, 2017 by General Manager, Hotel Management
Dear Harold, Thank you for your recent feedback about your stay with us. We strive to provide pleasant accommodations for our guests and apologize for being a bit over-zealous with the use of air freshener. We'll mention this to our housekeeping team. However, we're happy to know that the rest of your stay was otherwise satisfactory. We appreciate your constructive feedback and hope for an opportunity to make your next visit even better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Suffield AB

Nice hotel, ideal for what we were after.

Posted Sep 12, 2017
Ideal for what we wanted, a nice easy stop over. Various places to eat within walking distance and and comfortable bed to reenergise for the following day in the car.
Comment from Hotel Management
Sep 13, 2017 by General Manager, Hotel Management
Dear David, Thank you for your warm compliments about Super 8 Kennewick! We're so glad to hear that our comfortable beds and proximity to various restaurants helped you rest and recharge for your drive the next day. Your thoughtful feedback is much appreciated. We're happy that we met your needs so well, and we'd love to host you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place for the price

Posted Sep 7, 2017
Pros: Staff
Location: This hotel is convenient to shopping and restaraunts
The staff here are very helpful and pleasant to talk to. The rooms are clean and the grounds are clean, It is a great place for the price.
Comment from Hotel Management
Sep 10, 2017 by General Manager, Hotel Management
Thank you so much for staying at Super 8 Kennewick! We are delighted to hear that you were pleased with our staff. We take great pride in making all of our guests feel at home during their stays. We are also pleased to hear you that you enjoyed our rooms and grounds. We completed a renovation in April, replacing beds, carpets, and curtains and we are very glad that our efforts paid off during your stay. We appreciate your positive review, and we hope to see you again in the future.