Ratings based on 442 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kenosha

Posted Jan 9, 2018
The staff was friendly and helpful. They were very accommodating to our needs. The rooms were clean and comfortable. I have been to this location three times and I would stay there again.
Comment from Hotel Management
Jan 9, 2018 by Andy, Hotel Management
Thank you for your business. We are very happy to know you had an enjoyable stay with us. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Great stay for an affordable price. Clean hotel and great staff.
Comment from Hotel Management
Jan 9, 2018 by Andy, Hotel Management
Thank you for your time and business. It was a pleasure having you here and we hope to see you again whenever your travels bring you back into the Kenosha area. Have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Conveniently located

Posted Jan 6, 2018
Friendly staff, clean, quiet, close to everything that I needed.
Comment from Hotel Management
Jan 9, 2018 by Andy, Hotel Management
Thank you for your feedback. We are very happy you enjoyed your time with us. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunbury

Great place to stay!

Posted Dec 31, 2017
Have stayed here before and was happy to return! Clean room, easy check in, and friendly staff.
Comment from Hotel Management
Jan 2, 2018 by Andy, Hotel Management
Thank you for all the positive feedback. I am glad you enjoyed your time here with us and everything was up to your standard. We hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel stay

Posted Nov 17, 2017
Pros: Everything. The room was comfortable, the staff was very nice, and the continental breakfast was awesome!!!
Cons: I can't think of anything.
Location: I went to the movies, shopko, Walmart, and the places to eat were close by.
The front desk lady was very nice and pleasant. Check in was quick with no problems at all. The room was very clean and the beds were very comfortable. The continental breakfast was delicious and the variety of food was awesome!!! The kitchen staff was very nice also!!! I would definitely recommend others to stay at this specific Best Western :). I enjoyed my stay.
Comment from Hotel Management
Nov 18, 2017 by Andy, Hotel Management
Thank you for your business and feedback. I am glad that you had a pleasant experience with us and that we were able to make it a quick and easy check in experience for you. I hope you and your family got a good nights sleep. We hope to see you again whenever your travels bring you into the Kenosha area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Posted Nov 15, 2017
Hotel staff were very helpful and nice. Helped with local restaurant choices. The room was clean and comfortable. Breakfast was good except I prefer my scrabbled eggs drier. Overall a good experience and I would stay there again.
Comment from Hotel Management
Nov 18, 2017 by Andy, Hotel Management
Thank you for your business and feedback. I am glad that you had a pleasant experience with us. We hope to see you again whenever your travels bring you into the Kenosha area.
5 out of 5
by JEFFREY

Posted Nov 6, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017
I am very happy to know you enjoyed your time with us. We appreciate your business and you taking the time to provide us with great feedback. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Room was nice but there was a dead bug in bed and the stopper for the bathtub was broken and the tub would fill up with water as you showered. then you would have to hold it down manually to let the water out.
Comment from Hotel Management
Nov 8, 2017 by Andy, Hotel Management
My sincere apologies for the discrepancies with your room. I assure you we will make sure to avoid any future inconveniences like this. Thank you for your helpful feedback.
5 out of 5
by Jorge

Customer complaint

Posted Oct 30, 2017 on Hotels
Everything was perfect, just for the Wi-Fi it was a little confusing to log in and it kept kicking us out
Comment from Hotel Management
Nov 8, 2017
My sincere apologies for the discrepancies with the Wi-Fi. I assure you we will make sure to avoid any future inconveniences like this. Thank you for your helpful feedback.
4 out of 5
by A verified traveler

Posted Oct 23, 2017 on Hotels
Comment from Hotel Management
Oct 28, 2017
Thank you for your feedback. We are very happy you enjoyed your time with us. We hope to see you again!