Ratings based on 377 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, Iowa

Posted Jul 25, 2017
Location: Renaissance faire
Everything about our stay was pleasant. They have the friendliest front desk staff that I've seen in awhile. Breakfast was about average. Overall, we thought we got a good value for our money.
Comment from Hotel Management
Jul 28, 2017 by Andy, Hotel Management
Thank you for the wonderful feedback. We are very happy to know you were pleased with your experience here. Thank you for your business and loyalty, we look forward to seeing you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from northern MI

I've stayed here before and it was great!

Posted Jul 9, 2017
Pros: Nice and clean and great service. My only complaint was my last name was misspelled on the registration and I couldn't receive a call from my son.
Cons: I like it just the way it is.
Location: The Brat Shop next store, the dream park, and Kenosha dining opportunities.
Stayed 2 nights and was very comfortable. Great staff and w modern and clean facility. Great location.
Comment from Hotel Management
Jul 12, 2017 by Andy, Hotel Management
Good Afternoon, We take pride in making sure everything is a clean as it can be. We appreciate you noticing that and are just as pleased as we are. We hope to continue to accommodate your future stays. Have a great rest of the week!
3 out of 5
Recommended
for Everyone
by A verified traveler

staff great- cleanliness concerns

Posted Jun 26, 2017
Pros: Staff were courteous and helpful
Cons: Cleanliness of carpeting in rooms
The room was tidy. But did not feel clean. There was a slight smell that we could not locate... possibly just in the carpeting? Breakfast had nice options, however staff were so busy they had a hard time keeping everything stocked. Staff were very friendly though.
Comment from Hotel Management
Jun 29, 2017 by Andy, Hotel Management
My sincere apologies for any inconvenience caused. I assure you we will look into these discrepancies mentioned and they will be resolved immediately. We appreciate any feedback and always use it to try our best to improve our operations and overall hotel. We hope to hear from you again with hopes of exceeding your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Nice, clean and quiet hotel with no hassle parking. Room has microwave, frig and other needed amenities. No room service, but free breakfast available.
Comment from Hotel Management
Jun 15, 2017 by Andy, Hotel Management
Thank you for such great feedback. It was a pleasure having you here with us and we are all thrilled to know you were satisfied with your experience. We hope to see you again in the near future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Very nice hotel for the money

Posted May 23, 2017
Pros: Clean and Breakfast
Cons: Hot tub jets weak
Location: Plenty of places to eat near
Clean hotel with good staff and great breakfast. The only downside was the Hot tub jets were weak. Other then that it was a very nice stay
Comment from Hotel Management
Jul 19, 2017 by Andy, Hotel Management
Thank you for your time and business. We are very thrilled to know you were pleased with your experience. We hope whenever your travels bring you back to the Kenosha area, that you choose Best Western Executive Inn to accommodate you and your family.
3 out of 5
by Bonnie

Posted May 13, 2017 on Hotels
Hotel room was ok. Probably time to do a little renovating beyond paint and bedding. Breakfast was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 11, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay!

Posted May 7, 2017
Pros: The room, the pool and spa, the breakfast, the amazing staff.....how clean it was and how wonderful the service was.
Cons: Breakfast should be available a little longer for those of us who work 2nd shift in our real lives.
We visit Kenosha frequently as we have family there, and this Best Western is our new 'Go To' hotel. We were thrilled at the excellent service. Since bed bugs have become such a problem in the USA, it was the first thing I looked for, and this place was CLEAN! Top to bottom! The king bed was super comfy, along with the 5 pillows included. The breakfast was superb and very detailed. There were many choices, from pancakes to many simple bread choices. Bacon, sausage, scrambled eggs and really good potatoes. Their coffee was fab and so were their juice choices. It's right next to I94, so easy on and easy off. The pool was lovely, very clean. The hot tub was even better! They have a nice lounge with simple foods that don't hurt your wallet. The staff was wonderful and so kind! We were sadly there for a funeral of a family member, but the staff could not have been more helpful. While we booked through Expedia for the discount, I made a follow up call directly to the hotel concerning pool and spa questions. The staff noticed right away that Expedia had us booked into a handicapped room, which we certainly did not need. Plus...if we HAD taken that room, it might have prevented someone who Did need it from being able to have it. With a few quick questions as to our needs, she switched our room to another, and I tell you, that lady had it SO dialed in, I will not only return to this hotel, I'll ask for that room as well!
Comment from Hotel Management
Jun 22, 2017 by Andy, Hotel Management
Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
by Jason

Great room!

Posted Apr 30, 2017 on Hotels
Rooms were very nice and clean. I enjoyed the breakfast as well. Great room for the money
Comment from Hotel Management
Jun 22, 2017
Thank you for the awesome review. It brings us great satisfaction to know you were pleased with your entire stay and our overall services. If there is anything we can do for you, please give us a call. We hope to see you again very soon in the near future. Have a great rest of the week!
4 out of 5
by Michael

Clean and accessible

Posted Apr 26, 2017 on Hotels
Stayed two nights at the hotel and found it to be clean, comfortable and worth the price. Staff was friendly and helpful. Perfect access to I-94 and about 15 minutes to downtown Kenosha.
Comment from Hotel Management
Jun 23, 2017
Thank you for the awesome review. It brings us great satisfaction to know you were pleased with your entire stay and our overall services. If there is anything we can do for you, please give us a call. We hope to see you again very soon in the near future.