Ratings based on 142 Verified Reviews

4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

On vacation

Posted Sep 14, 2017
Overall I was very pleased with my stay here rooms where very clean,staff was very nice and friendly! I really wish the pool area would be open later then 11 for adults we where visiting family for the 3 days and by the time I got back I never once got to use the pool made me kinda sad really was looking forward to that. Also when I checked in I told them I was gonna pay cash and I was told they just need the credit card to hold the room and of course if I didn't pay they could charge it but when I went to check out I was informed there was no note of me going to pay cash and they charged my card I wasn't to pleased with that but it was not the lady's fault it was due to no note being left telling her. This did not effect my experience stuff happens and when I come back to the area we will stay at this hotel again
3 out of 5
by Joe

Never again

Posted Jun 22, 2017 on Hotels
We stayed on the first floor. The room wasn't very clean. It had two queen beds that were uncomfortable and a dirty table and a filthy sitting chair. The door to the room was sprung and wouldn't satay shut unless locked and every time the people above us walked across the floor the bathroom door popped open. The key cards didn't work to the outside door and the pool area, had to ask for help getting in. Over all next to the worse Holiday Inn I've stayed at.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
4 out of 5
by Anne

This traveler left a rating score only Posted May 27, 2017 on Hotels
5 out of 5
by jay

Very satisfied

Posted May 17, 2017 on Hotels
Quiet room, comfortable, convenient location, great staff. We have stayed here before and will likely stay again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Nice hotel in Pleasant Prairie...close to hwys.

Posted Apr 3, 2017 on Orbitz
Pros: location cleanliness
Cons: all amenities should be available or repaired within 24 hours
All was nice...breakfast was very good. Very disappointed the hot tub was not open due to repairs all the time we were there (5 days). a large %age of our choice of this hotel for that reason. You were the highest price hotel in the area and all facilities should be operational.
5 out of 5
by Kristi

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
5 out of 5
by Amy

This traveler left a rating score only Posted Jan 7, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels