Ratings based on 56 Verified Reviews

3.6 out of 5
76% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2017
It was good, location was excellent Room was clean and comfortable
Comment from Hotel Management
Aug 13, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying at the Wyndham Garden Kenosha Harborside and for leaving a review. I'm glad you enjoyed your stay. Situated on the harbor with a great view of the water, we do have an excellent location in downtown Kenosha. Please come stay with us again soon. Sincerely Rajiv Singh, President
3 out of 5
by A verified traveler

Needs full updating

Posted Jul 25, 2017
The lobby was very inviting but also very misleading. Once you leave the lobby you can see that they only updated certain areas of the hotel. The bathrooms need updating and so do the hallways and the elevator. Very disappointed in the look of the hotel and the price we paid.
Comment from Hotel Management
Jul 29, 2017 by Rajiv Singh, President , Hotel Management
Thank you for staying at the hotel and provinding your feedback. We continue to make improvement to the property. If you do choose to stay with us again in the future, I hope you will see the difference. Sincerely Rajiv Singh President
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 17, 2017
Pros: The view.
Cons: The Pool area.
Hotel was nice, pool area disappointing. Elevator was slow.
Comment from Hotel Management
Jul 19, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying at the hotel. On behalf of myself and the entire staff, I apologize for failing to meet your expectations. We continue to make improvements to the property. I hope you will stay with us again so you can see these improvements and we can have the opportunity to exceed your expectations. Sincerely, Rajiv Singh President
4 out of 5
Recommended
for Everyone
by A verified traveler

Right on Kenosha Harbor near downtown area. Nice!

Posted Jul 13, 2017
Pros: Location and remodeling effort.
Cons: Parking.
Location: Newly upgraded downtown area nearby with many attractions in walking distance. Museum, restaurants, Lake Michigan.
No complaints. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA.
Comment from Hotel Management
Jul 15, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying at the Wyndham Garden Kenosha Harborside and for leaving a review. I'm glad you liked the hotel. We are continuously trying to make improvements to the property for benefit of the guests. And as you mentioned, the location has a lot to offer. We hope to see you back again soon. Thanks Again Rajiv Singh, President
3 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Nice Quiet Small Room, New Finishes, Over-priced

Posted Jul 6, 2017
Pros: The Location, Quietness of the room, and Room Finishes
Cons: Alot... first and foremost, lower pricing. As for the rest there are too many things to provide in only 149 characters.
Overall: The hotel is adequate but overpriced for its current condition and amenities, even if it is the only downtown hotel on the lakefront. Pros: The room was clean, had nice new finishes, and was quiet as compared to similar hotels; a welcomed change. Most of the staff was courteous and the location is excellent. Cons: Overall, the hotel is clearly a work-in-progress; especially considering its history as a former college dorm, but appears to moving in the right direction. Specifically: - The staff appeared inexperienced, under-trained, and some even had their children their sitting in the lobby while they were working. - The lobby is vast, but poorly configured with check-in to the immediate right as you walk in causing congestion; blocking the entrance if more than two people are in line to check in. It also appears chaotic at times and is very noisy. - The Hotel advertises a bar, but they have no liquor license; thus no bar. - The breakfast is very low-rent, not even offering eggs of any kind... other than a small portion scrambled into some kind of a gravy and sausage goo. The breakfast runs from 6 am - 10 am, but if you are not there at six, don't count on everything they put out being there; ESPECIALLY anything not high in fat, starch, or Cholesterol (like fruit choices). - Even the outside needs work; simple things like painting ALL of the fencing on both sides. Move the smoking area further from the entrance, improve lighting.
Comment from Hotel Management
Jul 11, 2017 by Rajiv Singh, President, Hotel Management
Thanks for staying at the hotel and providing your detailed feedback. We continue to make improvements to the property and hope you will be back so you can see the changes. Sincerely, Rajiv Singh, President
4 out of 5
Recommended
for Everyone
by A verified traveler from f

3 good restaurants near by, nice view

Posted Jun 26, 2017
I enjoyed it very much and would stay there again. The only negative is no hair dryer in the room
Comment from Hotel Management
Jun 29, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying at the Wyndham Garden Kenosha Harborside and for leaving a review. I hope you alerted front desk about your missing hairdryer, as every guest room should have one. I'm happy you enjoyed your stay and look forward to serving you again in the future. Sincerely, Rajiv Singh, President
3 out of 5
by A verified traveler

Smoky smelling

Posted May 28, 2017
No smoking signs, but staff smoked by air intake and whole hallway would smell. Hard beds
Comment from Hotel Management
May 31, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying with us and providing your feedback, which is definitely appreciated. On behalf of myself and the staff, I would like to apologize. I will personally address this issue so that future guests won't experience the same situation. Sincerely, Rajiv Singh
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice, great view of the harbor.

Posted May 17, 2017
Only problem is that we didn't get our room cleaned one day. Staff very nice.
Comment from Hotel Management
May 19, 2017 by Rajiv Singh, President, Hotel Management
Thank you for staying at the Wyndham Garden Kenosha Harborside and for leaving a review. And thank you for your compliments about the location and quality of property. That said, on behalf of myself and the entire staff, I want to apologize for the housekeeping error. I will personally be addressing this issue. I hope you will stay with us again so we may have an opportunity to redeem ourselves.
3 out of 5
by Ronald

Posted May 1, 2017 on Hotels
Ms Howard is an asset to your establishment
Comment from Hotel Management
May 19, 2017
Thank you for staying at the Wyndham Garden Kenosha Harborside and for leaving your feedback. Ms. Howard is a very valuable member of my team and is well-deserving of your kind words. I hope you enjoyed your stay and hope you will be returning soon. Sincerely Rajiv Singh President
5 out of 5
by Stephen

nice place - need new cleaners!

Posted May 1, 2017 on Hotels
Room was great, location was great. Housecleaning was only so-so - bathtub was NOT cleaned after first night, room was NOT vacuumed after first night. Cleaner hit me up for cigarette in the hall. Breakfast was excellent, front desk personnel were extremely helpful and friendly.. TV reception was sketchy - channels went in and out a lot.
Comment from Hotel Management
May 19, 2017
Thank you for staying at the hotel and providing your feedback. And thank you for your compliments about the location and quality of property. That said, on behalf of myself and the entire staff, I want to apologize for the issues you experienced. These are not at all acceptable and I will personally be addressing them. I hope you will stay with us again so we may have an opportunity to redeem ourselves. Sincerely, Rajiv Singh President