Ratings based on 619 Verified Reviews

2.5 out of 5
33% of guests recommend
2.6 Room cleanliness
2.4 Service & staff
2.3 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Good value for money but there were a few renovation work going on. And the bathrooms look nice bit not very clean.
1 out of 5
by A verified traveler from Canada

This hostel is the worst hostel in the world

Posted Jun 22, 2017
Pros: Only location
Cons: fire the stupid male guys working in the night.
Location: not bad,,
I have been traveled last 10 years. I think this hostel is one of the worst hostel which I have ever been stayed last 10 years. especially night front desk male people are sucks. after check-in, i have found someone stolen my shoes and I stopped by the front desk to help me, however no one helped me and one guy told me that they didn't have any responsibility about this issue and even if I lost my whole bag or luggage, they also don't have any idea. It was first day of trip to London so I needed my shoes. No one interested in my bad situation and I overheard from outside, one of these guys told another guy like say, "she lost her shoes and but we can't take off my shoes guys, hahahh,, stupid,, ". I felt very depressed and super disappointed what he said. they are cheap and don't have any attitude for working. I know what there are some good hostels in some where.. but in my terrible opinion i am not strongly agree to book this hostel !! plus when I check-in, one guy assigned our room in the basement and the room was terrible, small for 8 people and stinky everywhere, wash room was like hell. He told me when I checked-in, this room is last room today. I had complained a lot after that, and he finally let me moved to the better room. but there is no common wash room. So we had to share one small wash room with small stand shower booth for 10 people. terrible terrible.. only good thing is the location...
5 out of 5
by A verified traveler

Great stay. 5 stars

Posted Jun 2, 2017 on Hotels
Great place to stay while visiting London. Very good and central location too at a very good price. It's a 4 minute walk from Earls court tube station. Comfortable beds, clean sheets. Only negative is there aren't enough sockets to go round. Travellers, bring your UK socket extensions when you visit here. Overall I loved it and will stay again.
1 out of 5
by Yamina

Appauling

Posted May 27, 2017 on Hotels
Was very dirty not clean at all, and stunk
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted May 20, 2017
I am always come back here, i fill better here then any hostel.
1 out of 5
by A verified traveler from San Francisco

Great location, and that's it

Posted May 19, 2017
Hotel has primo location and is fine for a night - we were there in a long layover and check in was pretty easy, although staff spent most of the time on their phone and didn't offer to show guests to the room or help with luggage. The sheets did not look like they'd been washed and bed was creaky and uncomfortable. Bathrooms were Fairly clean. Room had unpleasant musty smell. I'd only stay here again if it was the only thing I could afford.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
4 out of 5
by Anna

This traveler left a rating score only Posted Apr 6, 2017 on Hotels
2 out of 5
by John

Posted Apr 6, 2017 on Hotels
mattresses was old and uncomfortable