Ratings based on 1,059 Verified Reviews

3.7 out of 5
77% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to tube station & mall!

Posted Jul 6, 2017
We had two room on the 8th floor- it was fairly quiet except for room 843- at 700 you could start to hear the laundry put in and the staff start to work. That was a little distracting and loud. Other than that the hotel was great.
Comment from Hotel Management
Jul 7, 2017 by Jacob , Hotel Management
Thank you for taking the time to share your feedback from your recent stay. I am sorry on this occasion to hear you were impacted by some noise during your stay please accept my apologies for the discomfort caused. I am however pleased to hear the hotel was to your liking and we hope you will stay with us again in the future. Kindest Regards, Jacob
1 out of 5
by A verified traveler from Edmonton AB Canada

"Two dressed up as a Four"

Posted Jun 24, 2017
This is the worst Hilton I have stayed at!!! A two dressed up as a Four!! Stay away!!! The bed is from the 19th century ....a straw bed!
Comment from Hotel Management
Jun 27, 2017 by Jacob , Hotel Management
Thank you for taking the time to share your feedback from your recent stay. I am disappointed to see on this occasion your experience fell short of your expectations. We will review your comments and ascertain where improvements can be made please accept our apologies for any discomfort caused. Kindest Regards, Jacob
2 out of 5
by A verified traveler

hotel is in need of repairs to be this pricey

Posted Jun 5, 2017
Pros: close to convention center
Cons: needs repairs
Location: in the center of London 10 minute walk to tube
stay was ok but would choose a different hotel if I went again
Comment from Hotel Management
Jun 6, 2017 by Jacob , Hotel Management
Thank you for taking the time to review Olympia. We are sorry to see some elements of your stay fell short of expectations. On the other hand, I am pleased to see you were impressed with our location and the proximity to Olympia. I do hope you will stay with us again. Kindest Regards, Jacob
3 out of 5
by A verified traveler

Nice but small

Posted Jun 3, 2017
Pros: Staff
Cons: AC units need a MAJOR overhaul. They were not blowing any cold air at all. The humidity made the AC unit even worse and ended up getting bronchitis.
Went to London on business and this was the closest hotel room. Staff was nice, room was clean, but VERY VERY SMALL. Tiny elevators so if it's crowded, take the stairs! It's faster. I cannot believe how tiny the room was ... my dorm room in college was bigger. This is geared for tourists who leave the hotel for hours and hours to do tourist stuff and only go there to sleep.
Comment from Hotel Management
Jun 6, 2017 by Jacob , Hotel Management
Thank you for taking the time to review Olympia. We are sorry on this occasion we were unable to allocate you a larger guest room and offer our apologies for the discomfort caused. On the other hand, its wonderful to see you enjoyed other elements of your stay with us and found the service levels impressive. We value your custom and hope to welcome you back soon. Kindest Regards, Jacob
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
I was going to a fair, so the hotel was perfect, 5 minutes walking
Comment from Hotel Management
May 27, 2017 by Jacob, Hotel Management
Thank you for sharing your recent experience, I am delighted to hear the hotel was perfect. We look forward to your return in the not too distant future. Kindest Regards, Jacob
3 out of 5
by A verified traveler from Florida

Convenient for Olympia shows/exhibitions

Posted May 21, 2017
The hotel is in need of renovation & updating. Not value for money but convenient for Olympia trade shows etc.
Comment from Hotel Management
May 27, 2017 by Jacob , Hotel Management
Dear Graham, We are sorry to see on this occasion your experience with us fell short of expectations, please accept our apologies for the discomfort caused. I am however pleased to see you found our location perfect for access to Olympia. We do hope you will not be deterred from staying with us again. Kindest Regards, Jacob
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Great central location to stay while in London. Good restaurant , bar and coffee shop located in the hotel. Short walk to subway station and busses. Cabs are constantly driving by if one was needed. Lots of shopping close by. London attractions are within a short bus or cab ride
Comment from Hotel Management
May 1, 2017 by Jacob, Hotel Management
Its wonderful to see you have taken the time to share a 5 star review of Olympia. We are pleased you were impressed with our hotel and its facilities, we value your custom and hope to welcome you back in the future. Kindest Regards, Jacob
3 out of 5
Recommended
for Everyone
by A verified traveler

Good sized room but dated

Posted Apr 25, 2017
Pillows and Bed not particularly comfortable. Room dated but of could size. Would say this hotel is more 3 star than 4 star
Comment from Hotel Management
May 1, 2017 by Jacob , Hotel Management
Thank you for taking the time to share some feedback from your recent stay. Whilst its pleasing to see you were impressed with the size of your guest room we are sorry to see we could have done more to impress you. We are currently working on a room care program to ensure our guest rooms are of the highest standard, please accept my apologies for any discomfort caused. Thank you for choosing Olympia, we hope to welcome you back soon. Kindest Regards, Jacob
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel and lovely staff

Posted Apr 24, 2017 on Ebookers
Staff couldn't do enough to help you. Beautiful breakfast with huge selection. Clean and comfortable rooms. Will defiantly stay there again.
Comment from Hotel Management
May 1, 2017 by Jacob, Hotel Management
Thank you for taking the time to share your 5 star review. Its wonderful to see you found the hotel to your liking and were impressed with the service from our customer focused team. Thank you for choosing Olympia. we hope to welcome you back soon. Kindest Regards, Jacob
5 out of 5
by Premjeet

2 night stay

Posted Apr 17, 2017 on Hotels
wonderful short stay. definitely a recommendation in London.
Comment from Hotel Management
Apr 19, 2017
Dear Premjeet, I am thrilled to see you have taken the time to share your 5 star review. Its wonderful you enjoyed all aspects of your stay and will be recommending the hotel. Thank you for choosing Olympia, we hope to welcome you back again soon. Kindest Regards, Jacob