Ratings based on 681 Verified Reviews

2.4 out of 5
36% of guests recommend
2.7 Room cleanliness
2.7 Service & staff
2.1 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Stairs are us

Posted Sep 20, 2017
Down graded from a double and a single bed to two single beds and the hotel did not even adjust the price of the room as a credit or refund. Very disappointing customer service
2 out of 5
by A verified traveler from Oxfordshire

Great location. Low expectations needed.

Posted Sep 1, 2017
Hotels in London are on the whole expensive and overpriced. So if the price is reasonable the quality is unfortunately going to be poor. If you just need somewhere to stay and you don't have any expectations, you'll be fine with this hotel. It is old, tatty and quirky (shower over toilet) but the linen is clean and the staff try their best with what they have.
2 out of 5
by A verified traveler from LONDON

had to sleep on a broken bed

Posted Aug 25, 2017
Pros: private bathroom and close to overground
Cons: Carry out necessary repairs
Location: Close to the Olympia and Overground stations,
Complained about the Bed fron the day I checked in but nothing was done about it
3 out of 5
by A verified traveler

Cramped room

Posted Aug 3, 2017
Pros: Close to where wanted to go
Cons: LOTS!!!
Tiny room and booked 2 single beds.. Room was 2 beds pushed together and head board all askew.. Hotel staff didn't seem bothered and more interested in watching TV
4 out of 5
by luke anthony

Anniversary trip

Posted Jun 24, 2017 on Hotels
My wife and I had a beautiful stay here great location having such beautiful weather added to our trip
4 out of 5
by clive

Good value

Posted Jun 18, 2017 on Hotels
15 minute walk from Earls Court tube. Very friendly staff, did not have breakfast so cannot comment.
4 out of 5

Convenient public transport to central London

Posted May 19, 2017 on Hotels
C1 bus stop to Victoria is nearby, with a 10 min walk to Shepherds Bush underground station.
1 out of 5
by Saurabh

Awful stay

Posted May 5, 2017 on Hotels
It was awful..Smelly room..Matchbox sized room....Just don't stay here.
1 out of 5
by Mrs. N

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
3 out of 5
by Helen


Posted Apr 12, 2017 on Hotels
This hotel is a 2* hotel but the area is fantastic and the reception staff were very helpful