Ratings based on 1,581 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from New York

Posted Sep 17, 2019
It was very good. We have enjoyed staying at Royal Garden Hotel.
5 out of 5
by A verified traveler from Philadelphia

Posted Sep 17, 2019
Great location. Few short blocks to the Underground with easy access to all major attractions. Shops, restaurants all within walking distance. Kensington Gardens and Palace are right next to the hotel. Hotel has two restaurants but we dined elsewhere. Staff was friendly, rooms were very nice. Only drawback were the pillows- much too soft for our liking! Would definitely stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 10, 2019
5 out of 5
by A verified traveler

Posted Sep 8, 2019
Awesome location awesome ambience the food is outstanding delicious .. the people were very caring and went the extra mile to make me comfortable and feel like I am home away from home !!
5 out of 5
by A verified traveler

Posted Sep 5, 2019
Nice property, nice staff, would stay there again, recommeded
4 out of 5
by A verified traveler from nj

Posted Sep 3, 2019
location great/ amentites could be better and staff missed things
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 24, 2019
5 out of 5
by A verified traveler from California, USA

Posted Aug 15, 2019
This is such a lovely hotel! The lobby is small but nice, the customer service was fantastic, the rooms were a bit small but efficiently laid out and clean. Towels were soft and the bed was comfortable. I find the location of this hotel to be very convenient (local currency exchange, starbucks, shopping, and underground tube station all nearby). The only recommendation is that they could improve on the pillows; two-person room offered only two pillows and I found my one pillow to be too soft and feathery; I prefer hotels to offer one firm and one soft (i.e. 2 pillows) for each room occupant.
3 out of 5
by A verified traveler

Posted Jul 28, 2019
Old hotel old furniture Good location My second and last stay