Ratings based on 1,613 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, excellent location

Posted Mar 18, 2018
Pros: Good location, nice staff.
This hotel is in a great location for a reasonable price. A good option for London.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

No complaints

Posted Mar 15, 2018
The staff on reception and elsewhere were extremely pleasant and helpful at all times. The dining room was functional rather than welcoming and more suited to breakfasts but there was little to complain about and the food supplied was of a good standard and cooked well. I shall happily return there when next visiting London.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 5, 2018 on Hotels
5 out of 5
by A verified traveler

Posted Mar 1, 2018 on Hotels
Excellent hotel very convenient for tube and bars and restaurants
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Feb 28, 2018 on Hotels
1 out of 5
by A verified traveler

Not good experience...

Posted Feb 27, 2018 on Hotels
Room was too cold, as there is no heater and air conditioner is not working. Corridor is warmer than room I stayed..I have to sleep in jacket on..when I asked they provided me potable heater, but still cold.. Also internet does not work, signal for wifi is very weak. Did not have good stays there.
4 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
Good location but in need of a spring clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Close to everything you need

Posted Feb 21, 2018
Perfect nights stay Great staff and facilities and spotless Close to the underground station And right on top of the best museums and harrods Surrounded by all you can want to do and to dine out What more could you want
3 out of 5
by A verified traveler

Will probably avoid boutique hotels now.

Posted Feb 20, 2018 on Hotels
Our idea of spending Valentine's in a boutique London hotel was somewhat of a mismatch. It was essentially a B&B with some minor amenities you expect from a hotel. Stay was okay. I would just question the 4.5 star ranking. Definitely did not feel like it.