Ratings based on 972 Verified Reviews

4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk

Snug but perfectly formed room. Excellent location

Posted Nov 19, 2017
Pros: The location. The staff. The fresh, modern decor. The kitchenette facility.
Cons: A slightly bigger room?
Location: Earl's Court tube station is one stop from Kensington High Street. Victoria and Albert, Natural History Museum. Science Museum. Albert Hall. Hyde Prk
We received such a warm, friendly reception from the staff. It made us feel very welcome and important to them. The hotel is modern and very clean. The hotel is just five minutes walk from Earls Court station and is within easy walking distance from the museums. For the Albert Hall we took the underground one stop to South Kensington but you could walk. The standard room is very snug with the bed in an alcove but it was very comfortable. We loved the tiny kitchenette with fridge, microwave and sink. The shower was great with wonderful high pressure. Safe, wardrobe, hairdrier. Everything you might need. No dining room but they give you a discount voucher for local restaurants. All in all, a great place to stay, even with the "snug" room. Bigger rooms are available but we were quite happy with ours.
Comment from Hotel Management
Nov 26, 2017 by Amy Kaur, Hotel Management
Dear Judith, Thank you very much for your detailed review of our hotel. We are delighted you enjoyed the stay and found it so comfortable. We strive to make our guest feel welcome and I am elated that is your experience. We would love to have you stay with us again and look forward to the next time we meet.
3 out of 5
by A verified traveler

Good price for the location.

Posted Nov 15, 2017
Pros: Nice atmosphere, great staff. Super clean.
Cons: Not sure- other than renovate with better insulation.
Location: Cute neighborhood, close to the tube. We just stayed for one night on our way to Heathrow and for that it was great.
Staff super helpful and the facilities quite nice. However, insulation was marginal so lots of noise from other rooms particularly early in the morning.
Comment from Hotel Management
Nov 19, 2017 by Amy Kaur, Hotel Management
Dear Guest, Thank you for your lovely review. We are delighted your stay was so positive, we appreciate your comments regarding our location and staff. We hope you will return to stay with us again in the future. The Nadler Kensington Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Lovely Hotel!

Posted Nov 10, 2017
Gorgeous clean hotel, the mini kitchen is a fantastic idea, the wifi is fast and great and the staff were infinitely helpful and kind. Would 100 percent stay again.
Comment from Hotel Management
Nov 12, 2017 by Amy Kaur, Hotel Management
Dear Angela, Thank you very much for your wonderful review. We are delighted to read your comments regarding our staff and facilities. We will look forward to welcoming you back. The Nadler Kensington Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Great location; small but nice touches in the room

Posted Oct 28, 2017
Pros: All of the above, plus easy to get to the Earl's Court tube.
Cons: It's a bit of a maze and some stairs remain, making it a little challenging if you have heavy bags as the lift doesn't take you to all the rooms.
Professional, welcoming staff. Comfortable bed in a very compact room but the hidden "kitchen in a cupboard" is great if you don't want to eat out every meal. Good wifi connection, very modern shower and clean overall. Since the room is compact, it was a bit of challenge to access two suitcases.
Comment from Hotel Management
Oct 28, 2017 by Amy Kaur, Hotel Management
Dear Jack, Thank you for taking the time to review us. We appreciate your kind comments. We understand that some of our categories are cosy and we are always available to discuss larger room types for any future potential stays. The Nadler Kensington Team
4 out of 5
by A verified traveler from Colorado

Mixed Feelings

Posted Oct 26, 2017
The hotel staff were all very kind and helpful. Nice quiet location and clean room. However the room was very small and not what I was expecting for the rating.
Comment from Hotel Management
Oct 27, 2017 by Amy Kaur, Hotel Management
Dear Lauren, Thank you for your review. We appreciate your kind words regarding our staff and location. I am sorry to read that you felt the room was small, we are always available to discuss room types and ensure all details regarding room size are clear for any potential stay.
4 out of 5
by A verified traveler

Posted Oct 20, 2017
Perfect for short business trip, excellent staff, great location, couldn't fault it
Comment from Hotel Management
Oct 27, 2017 by Amy Kaur, Hotel Management
Dear Guest, Thank you for taking the time to review us. We are delighted you enjoyed your stay with us and appreciate your kind words The Nadler Kensington Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to tube including to Heathrow

Posted Oct 18, 2017
Excellent hotel. Clean, modern, quiet with very helpful staff. Be aware there are steps and staircase to lower level but staff (Pablo) very helpful in lifting luggage down the stairs
Comment from Hotel Management
Oct 27, 2017 by Amy Kaur, Hotel Management
Dear Guest, Thank you for your review. We are delighted that your stay was all round positive. Indeed there are a small amount of steps leading to most of our rooms, as you stated, our staff are always ready and willing to help. We hope to have the opportunity to welcome you back to our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Staffs are nice!

Posted Oct 17, 2017
My only complain is the shower not enclosed and it got messy after you shower. Staffs are very professional and very responsive to your needs. We arrived early and left our luggage at front desk to look for something to eat. When we came back the room is ready and all our luggages were placed in the room as well.
Comment from Hotel Management
Oct 20, 2017 by Amy Kaur, Hotel Management
Dear Mississauga, Thank you for your review. We understand your comments regarding the shower and hope it did not hinder your enjoyment of the stay. We are delighted you enjoyed meeting our staff and hope to have the opportunity to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver,Canada.

Conveniently located

Posted Oct 12, 2017
Pros: Spotlessly clean,friendly staff
Location: Lively neighbourhood ,with good pubs nearby.
A comfortable,well designed and pleasant location,ideal for exploring London
Comment from Hotel Management
Oct 14, 2017 by Amy Kaur, Hotel Management
Dear Fred, Thank you for your lovely review. We appreciate your kind comments and enjoyed reading how positive your stay was. We look forward to meeting you again in the future. The Nadler Kensington Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario, Canada

Small comfortable boutique hotel

Posted Sep 26, 2017
Arrived at the Nadler Kensington and had an easy check-in I was a little concerned at first because the room was below street level and under the reception area (there were no other rooms available) Reception assured me that they make sure there is no noise above the room. Anyway the room was compact and really comfortable with a king bed, great bathroom with room for toiletries. Best of all it was quiet, thank god!! Close to tube station and pubs and restaurants beautiful area, I would definitely stay again.
Comment from Hotel Management
Sep 26, 2017 by Amy kaur, Hotel Management
Dear Elaine, Thank you very much for your lovely review. We are delighted that you were so comfortable throughout the stay and found it an all round positive. We would love to have you return to stay with us. The Nadler Kensington Team