Ratings based on 207 Verified Reviews

4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 20, 2019
Comment from Hotel Management
Apr 20, 2019 by Washifa, Hotel Management
Dear Guest, Thank you very much for your excellent review. We appreciate your feedback and hope to welcome you back one day soon.
5 out of 5
by A verified traveler

Posted Apr 12, 2019
Comment from Hotel Management
Apr 14, 2019 by Nika, Hotel Management
Dear Guest, Thank you very much for your excellent review. We appreciate your feedback and hope to welcome you back one day soon.
5 out of 5
by A verified traveler

Posted Mar 29, 2019
Great little hotel in a convenient spot a few minutes from Earls Court tube. We were upgraded to a four poster room in the basement, which was lovely. Staff on reception were friendly as were staff at breakfast. There were complementary hot drinks, water and robes in the room. Comfortable bed with good quality linen. The bathroom was a good size, equipped with soft towels and a range of toiletries. There was a good selection at the continental breakfast, which was served in a delightful conservatory. Great value for money. Will definitely stay again when in London.
Comment from Hotel Management
Mar 30, 2019 by Washifa, Hotel Management
Dear Christopher, Thank you very much for your amazing review. We are delighted to hear that you enjoyed your stay at our hotel. It is a pleasure to read all the nice comments. We hope to welcome you back soon. Kind Regards,
4 out of 5
by A verified traveler

Posted Mar 26, 2019
Nice little place, clean, pleasant and helpful staff. Breakfast area was nice and the continental breakfast was nice
Comment from Hotel Management
Mar 27, 2019 by nika, Hotel Management
Dear Guest, Thank you for your amazing review. We appreciate your feedback and hope to welcome you back one day soon. Kind Regards,
4 out of 5
by A verified traveler

Posted Mar 26, 2019
Comment from Hotel Management
Apr 10, 2019 by Nika, Hotel Management
Dear Guest, Thank you very much for your review. We appreciate your feedback and hope to welcome you back one day soon.
5 out of 5
by A verified traveler from Portland, Oregon

Posted Mar 17, 2019
A cute hotel in a quiet section of a fairly busy neighborhood, and quite a good deal for the price. The room "luxury double" was comfortable enough for a couple during a brief stay, and the included continental breakfast was a nice touch. Staff was polite and effeciant all around. Basically, a good place for travellers looking for a comfortable stay in a place that doesn't look like it was put together via Ikea catalogue.
Comment from Hotel Management
Mar 18, 2019 by Nika, Hotel Management
Dear Christopher, Thank you very much for your amazing review. We are delighted to hear that you enjoyed your stay at our hotel. It is a pleasure to read all the nice comments. We hope to welcome you back soon. Kind Regards, Veronika
4 out of 5
by A verified traveler

Posted Mar 3, 2019
Comment from Hotel Management
Apr 10, 2019 by Nika, Hotel Management
Dear Guest, Thank you very much for your review. We appreciate your feedback and hope to welcome you back one day soon.
5 out of 5
by A verified traveler

Posted Feb 5, 2019
Great location and good quality Hotel. Good value for money would stay again.
Comment from Hotel Management
Feb 5, 2019 by Nika, Hotel Management
Dear Guest, Thank you very much for your amazing review. We delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back one day soon.
4 out of 5
by A verified traveler

A Great Little Hotel

Posted Jan 18, 2019 on Hotels
The reception staff are exceptionally friendly and helpful. They will go out of their way to make sure your stay is comfortable and stress free. Our room was pleasantly decorated, very clean and the facilities were good, but was a little on the small side. The breakfast was continental and adequate for our needs again the staff were friendly and helpful. The area is close lots of restaurants, offering many different British and ethnic choices. Earls Court tube station is a few minutes walk away. We would have no hesitation in recommending the hotel.
Comment from Hotel Management
Jan 20, 2019 by Kaio, Hotel Management
Thanks for your feedback, we are very happy to hear that you enjoyed your stay. We are looking forward to your next visit! Best regards.
3 out of 5
by A verified traveler

What you booked and not was you get.

Posted Jan 9, 2019 on Hotels
I thought I was getting a four poster bed and french doors, what I got is a small room, the head board is a cut out, and night tables that should be replaced a long time again. The staff is extremely helpful and nice but the room was not. I heard another guest making the saying thing. I was not entitled to a better room because I did not pay enough although twice I was contacting with a 4 poster bed and french doors. I am entitled to a refund because I did not get what I signed up for.
Comment from Hotel Management
Jan 13, 2019 by Washifa, Hotel Management
Dear Ms. Berger, Thank you for your feedback. We are sorry to hear that you were not happy with your room. As we have explained on the Expedia real-time feedback, we received an ordinary booking for a Luxury Double with no additional notes. Had we received your requests, we would have done our best to allocate to you a suitable room. Kind Regards,