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We felt the room was very good value for London and full of gorgeous style and character. Pillow menu was given out but didn't actually appear to be available. Room small. Tea and coffee in room very basic and not refreshed each day. Bed ok. Scaffolding outside our room with no comment or apology, ...
We had a really great stay at this hotel. The location was perfect - near the gorgeous park and located just .3 miles away from the Kensington High tube stop. Our room was so quiet and peaceful. The service was exceptional as well. We had an issue with the WiFi for a short period which was a bit ...
The hotel itself is simply beautiful. The rooms are cozy and the AC worked beautifully! The staff was so unbelievably wonderful and pleasant to work with. They assisted us with whatever we needed. Went out of their way to get us in to have their special tea time which was booked months in advanced. ...
This small, but impressive little gem is my absolute favorite in London. The amenities are all first class and staff are friendly and helpful. The hotel has the most fabulous interior with a lovely back garden and koi pond. Lots of local restaurants and a short walk to the Underground. Harrods is ...
We got stuck in the global IT outage, and were pleased to find this hotel in South Ken as one of the few that weren't price gouging. However, the front desk staff were so flustered and disgruntled they treated us a bit like we were pests. The room was so quiet and clean though so we were glad to ...
Everything at the Pelham is five star perfection, but the rooms are miniscule. However, it is Chelsea, and I booked the least expensive room for a quick night in town. Beautiful bathrooms. Lovely service.
Positive; Very cool boutique hotel. The bed was very comfortable. Staff was friendly. Negative: The room wasn't so clean. Found a dirty napkin on the floor. Carpet had stains. Also the wifi was very slow.
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