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The hotel was close to the underground and easy to get to. The AC worked very well. We had a superior room and I found it to be a good size and the bathroom was quite large. The breakfast that was included was adequate, We had no problems with check in or check out, both were quick and easy. I have ...
Very helpful front desk staff. Upgraded to a larger room which over looked the street, the trees and the museum. Short walk to Glouster Road and the High Street. Would love to stay there again.
The hotel is very nice, but it has lost its romantic plush feeling with the recent renovations. Hotel now feels clean, a bit antiseptic and definitely more institutional
This is a wonderful boutique hotel. The entire staff went out of their way to please. I would highly recommend this hotel and I can't wait to stay there again.
Mara was terrific! The hotel is in a good location, close to the underground station. The rooms are definitely very cozy - prepared to be close to your roommate if you have one :)
The Kensington is a beautiful hotel with spacious (for London!), comfortable rooms that are a pleasure to return to after a busy day exploring the city. We were booked up most evenings with plays in the West End or dinner with friends and were extra grateful to come back to a lovely, clean, air conditioned ...
Such friendly staff. A very personal touch with night manager on 24/7 and even good old-fashioned personal wake up call rather than an automated machine. We had a lovely room with stunning four poster bed. Nothing was too much trouble and all the staff were so kind and friendly, The continental breakfast ...
Accommodating staff. We were given a big basement room but told we can move to a room upstairs if not comfortable. Hotel was conveniently close to tube, restaurants n shops. Steps up to lobby with no ramp n with luggage can b a problem
I'd absolutely stay here again. Love the location. 5 min from Earl's Court station. Lots of wonderful restaurants a block away.
I enjoyed staying at this hotel a lot, the interiors is very artistic and the location is great, very cozy little hotel, the staff are very professional and friendly especially Eric the porter, he is such a professional and helpulf person, i will definetly go back again:)
Very tastefully renovated hotel. The floors still squeak a bit which can be a pain if the room upstairs gets up early. Otherwise everything was good. In particular the staff quite clearly do everything they can to please. We enjoyed our stay immensely and will come back sometime.
Beautifull residential area surrounded by a great offer of restaurants. Metro station 3 blocks away. Lobby is elegant and turns into a restaurant at meals time. Staff is very helpful and friendly. I travelled with my three kids and they assigned a room for us in the basement, where the other rooms ...
Exceeded all expectations. From comfort to cleanliness to proximity to restaurants this is by far a top place to stay while visiting London. The underground tube is only a 3 minute walk too!
I had a one night stay last week at the hotel. it was my first time there and I chose it for the location which was really convenient for High St Kensington etc. The rooms are very clean and comfortable. on the small side but you have everything you need. Very good nights sleep and the staff were ...
Positive; Very cool boutique hotel. The bed was very comfortable. Staff was friendly. Negative: The room wasn't so clean. Found a dirty napkin on the floor. Carpet had stains. Also the wifi was very slow.
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