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Accommodating staff. We were given a big basement room but told we can move to a room upstairs if not comfortable. Hotel was conveniently close to tube, restaurants n shops. Steps up to lobby with no ramp n with luggage can b a problem
Nice hotel. I got the package with complimentary breakfast and afternoon refreshments/drinks - food was good. The room was nice, staff was nice, and neighborhood and hotel felt safe. It was also very convenient for a stay in London - close to Kensington Palace, Hyde Park, the Underground (about 10 ...
Great hotel - room was too hot and when they couldn't fix it they moved us. Great breakfast buffet and only a block from a tube station!!
The staff have the feel of a 4 star hotel. The rooms and bathrooms are nice size. However, the room decor is stale. I think it is a good hotel but the price is high for what you get. We paid about $375 per night. Breakfast was included, but it is really nothing more than a Hampton Inn style breakfast. ...
Arrived late at what was a charming reception. Hotel is well decorated with updated amenities. My single room was a bit small but very comfortable for the night--quiet at rear of hotel. Bathroom was very modern and clean Would stay again if on offer.
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