Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Lovely hotel for a romantic weekend

Posted Jul 4, 2016
Stayed here while visiting Whitstable and Margate. Was easy to access and parking was available. Room was lovely and big and very clean. Food in the restaurant was good but I feel a little over priced but with a good selection of wine.
5 out of 5
by JUN from 南京

不错的城堡酒店

Posted Apr 9, 2016 on Hotels
住的很满意 坎特伯雷也不大 正好走路一会就进城 很近
5 out of 5
by Vivien from Norwich

Posted Apr 6, 2016 on Hotels
Only stayed one night but the general ambience was welcoming, comfortable and spotless.
5 out of 5
by A verified traveler from harwich Essex

nice hotel good location for Canterbury

Posted Apr 5, 2016
Pros: Food, beds and ambience
Cons: Decor tired in places
Location: Cathedral 10 mis walk, shops close by, 20 mins drive from the coast
Warm comfortable exceptionally comfortable beds. Food in the evening delicious
3 out of 5
by Martin from Oxford

Could be better...

Posted Feb 27, 2016 on Hotels
One night stay while visiting Canterbury, hotel was clean, fairly convenient to town centre, just a 10 minute walk. Downsides, walls are thin and you can hear conversations etc. in other rooms and surprised the rate didn't include breakfast...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 22, 2016 on Hotels
3 out of 5
by A verified traveler

Overnight in Canterbury

Posted Feb 22, 2016 on Hotels
Overnight stay in a hotel that needs updating. Only met one English member of staff when I stayed there, although they were all pleasant enough and fairly efficient with what they had to work with. Over half the bar menu was unavailable so ended up eating in the restaurant. Room was a bit tired and bathroom needed overhaul. The hot tap ran all night because the washer needed changing. Breakfast was OK, but nothing too special. Nobody on reception when I went to check out after breakfast and had to wander about to find somebody. Overall the place seemed to lack leadership.
5 out of 5
by christine

This traveler left a rating score only Posted Feb 15, 2016 on Hotels
5 out of 5
by Pat from Kent

enjoyable short stay

Posted Feb 4, 2016 on Hotels
We came here for a treat for our 35th wedding anniversary and were very pleasantly surprised that we had the bridal suite and a lovely card from the hotel staff. All the staff were very friendly and professional including the restaurant staff. It was only for the night but we could easily have stayed longer.It is only a 10 minute walk to the town centre so I would recommend this hotel to anyone who would like to get to know Canterbury.
4 out of 5
by Ricardo

This traveler left a rating score only Posted Jan 8, 2016 on Hotels