Ratings based on 588 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Normal, Illinois
Nice hotel in Bexleyheath not close to London.Posted Jun 13, 2017
Pros: The room was very large and had a fridge. The pool was nice. They provided electric kettle and biscuits for tea.
Cons: The hot tub was closed two nights for cleaning.
Location: Walking distance to shopping center, groceries, restaurants, and pubs. Not close to London City Center.
We chose this hotel as it had a pool and appeared to be close to London however it was far away from the tourist spots that we wanted to see and it took 30 minutes to 1 hour to travel each way by car and even longer by public transport. We always were able to find an Uber fairly close. It is located close to shopping center with lots of restaurants and shops. It is also close to police station so we always felt safe. The first night we encountered noise from a party as our room was located above the party room. The front desk assured us that the party only went until 12:30 a.m.
for Everyoneby A verified traveler from Glastonbury
Lovely HotelPosted May 17, 2017
Pros: The room.
Cons: The pillows were way to soft for me.
Location: Close to Shopping centre and bus stop for 132 to go to North Greenwich for the 02
Lovely room with balcony and very clean and quiet. We will definitely stay here again. Staff very helpful and breakfast was plentiful even had soya milk. Close to 132 bust so could get bus to North Greenwich for the 02.
for Everyoneby A verified traveler from Donccaster
BeautifulPosted May 8, 2017
Lovely comfortable room. Very friendly and helpful.staff. close to transport links and main shopping centre.
Posted Apr 23, 2017 on Hotels
for Everyoneby A verified traveler from sheffield
Hotel with good facilities with good road linksPosted Apr 20, 2017
Pros: Friendly staff - though in some cases it was impersonal, the gym and breakfast staff were more individual focused and this made my stay better.
Cons: Should have given me WIFI codes etc. Though in the end I didn't use the connect.
Location: No idea, about location other than good road links. I arrived after 10pm and just wanted to sleep.
High levels of customer service expected of a large high reputation hotel. Staff in the gym facility and breakfast were particularly friendly and a pleasure to deal with. The whirlpool bath was an unexpected benefit. Check-out was done before
by Joshua T R
Posted Apr 17, 2017 on Hotels
Breakfast options must be improved to include more varities (especially for Chiildren)
Not 4 starPosted Mar 28, 2017 on Hotels
Fire alarm sounded twice and both times evacuated. It was late and we were in bed. Only concession was late check out. Not good for a disturbed night when clocks went forward. Food - limited menu - buffet menu at £25 - not 4 star
Posted Mar 20, 2017 on Hotels
EnjoyedPosted Mar 16, 2017 on Hotels
It was a eventful stay
by Mr R . F .R
Watch out for extrasPosted Mar 15, 2017 on Hotels
Tried to charge extras for parking and £1.60 for serving my meal in the bar as a service charge