If you idiots had any sense of reality, you would have seen that I didn't make it to your establishment at all. Circumstances interfered with my arriving there. And yet, you send out this "form email", regardless. I'll make sure I never book another stay with Days Inn simply because of the utter disregard of what's happening or, not happening, at your hotel on a day-to-day basis. I suppose you really can't fix stupid or any of its corollaries.