Posted Feb 8, 2017
The hotel is quite well situated by the M20 and therefore useful for stop off or as a base for the area, staff vary considerably from friendly, attentive ones to those who are totally disinterested and barely doing what is required. Food was very average of a cafe/ bistro quality yet served by a white gloved waiter, which with the cheapest steel cutlery ever seen and scruffy black uniforms was rather incongrious to say the least. Saw at least three glasses of beer going into the kitchen area. Breakfast was self service clearly cooked for some time with outdoor coated staff coming in helping themselves to food and going into the back room, with total disregard to the guests. Was rather glad to have only been staying the one night. Rooms on the other hand were clean, tidy and comfortable, room staff were pleasant, smiling and keen to please.