Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by Paula from Los Gatos
Customer service fabulousPosted May 1, 2016 on Hotels
It was unseasonably cold for May. I mentioned this and within minutes extra heating was put in my room. The rooms are beautifully decorated and the beds warm and comfortable. The bathrooms are new and the tubs in the bedroom are deep soak and fill quickly. The owners cannot do enough to ensure your stay is the best it can be. If you go to bed early this may not be the place for you as it is under a public house (nice not rowdy, comfortable to go down on your own and have a drink and not intimidating to walk through - I was a female traveling alone so this is important to me), its all quiet by just past 11. Breakfast has lots of choice and is plentiful starting from 7.30.
by Jon from Maidstone
disappointedPosted Apr 26, 2016 on Hotels
Not so great. The room seemed cluttered with over sized furniture, the bed wobbled, the shower was rubbish. But West malling is a nice spot for dinner.
Posted Dec 9, 2015 on Hotels
by A verified traveler
One night at the JoinersPosted Oct 20, 2015
Cons: Information about parking pre visit
Location: Close to Brands Hatch
The room was comfortable and well equipped. The staff were helpful. It was a little noisey, it was a Saturday night. It went very quiet after 11.
by Tim from Ilkeston
Dont stay in West Malling!Posted Sep 11, 2015 on Hotels
Hotel was fine but there's only 1 hour free parking outside between certain hours & I was given the wrong information about how long you could park at a local high street car park. End result parking ticket! Obviously I appealed this citing the information from the hotel owner as my reason for being there & the duration. Result - rejected! Dont stay in West Malling! There's nowhere to park for extended stays & the local council will delight in rejecting your appeal despite a perfectly valid & reasonable explination. I paid £230 for 2 nights stay & another £80 in local restaurants & bars during this time. Thats £310 this snobbish over rated town will never see again. Found a cheaper place to stay in Ledham just down the M20 from West Malling & guess what...there's plenty of FREE parking!
by A verified traveler
Posted Aug 17, 2015
Not clean, no toilet roll in the room and above a really noisy pub Very expensive for room only
by Andre from London
My stayPosted May 19, 2015 on Hotels
Very good stay. The room was clean and stylish
by A verified traveler
Overall very nice ....Posted Dec 19, 2014 on Hotels
Overall very nice. +: nice location, decoration, spaceous, clean, nice pub, ... -: heater too small for the large room, getting a VAT receipt did not work
by Dan C from Rocester
outstanding stayPosted Sep 15, 2014 on Hotels
We booked a one night stay for our 5th year wedding anniversary. Read very good reviews on no.64 and we can only add to them. We booked the Evangeline room which had a 4 post bed and large stone bath in bedroom. From the moment we arrived we given excellent service. We were greated by a young chap (think his name was Kieran) who was very helpful and made recommendations for evening meals and activities to do in local area. He lead us upstairs to our room which was decorated lovely with shabby chic styling and quality fixtures and fittings, it all felt quite luxurious! My wife wanted a mojito to drink whilst we got ready so ordered a Lychee mojito which was served in a glass shaped as a skull (excellent idea IMO) which she said was one of the nicest she'd had. The bar had a comfy feel to It. After we returned from our meal out in the nearby White Swan, we returned to room and there is a slight noise coming from downstairs but thats to be expected, seeing its a pub but went very quite after kicking out time. In the morning woke up after excellent nights sleep and had breakfast downstairs. We were served by the owner who was friendly and chatty. We both went for the full English breakfast from the small menu which was all very nice. My only (very small) quip about our lovely stay is that there wasnt very much choice on the menu, full english or omelette, but again it is a pub with only 4 guest rooms with optional breakfast, not a large hotel with dozens of guests. In hind sight i guess they would of made something else for you off menu (bacon sandwich for example) but I never checked. So to sum up, excellent stay, excellent service and we would definitely recommend.
by A verified traveler from Brighton
Nice village hotelPosted Aug 4, 2014
Very nice place. Room and decor lovely althtough bath plug let water out which was a bit disappointing. Facilties good. Pub very nice. Room information stated breafast was served until 10am but when we arrived downstairs at 9.25am we were told that breakfast had finished and that if they had known we wanted breakfast they would have done it for us, apparently we should have been asked when we checked in - we werent, and the information in the room didnt tell us that we had to book breakfast either. Nevertheless we were given a couple of recommendations for elsewhere and had a great breakfast at the Fancy Goat.