Room nice but the rest of hotel rather shabby
Posted Oct 3, 2016
The upstairs rooms are lovely and really quirky with uneven floors and very traditional. The dining room is very shabby and needs updating. The owner is lovely and very chatty but one staff member was barely communicative and rude. Not what I expect as the hotel is not cheap. You are paying for location, to be near the Cathedral. There is no parking which is a huge pain. On arriving at the hotel I had to run my bags back and forth from the car which I had to park temporarily on double yellow lines 100 metres from the hotel, then drive to a park and ride. All in all it took me two hours to settle at the hotel from first entering Canterbury, not what I expect from a relaxing break.