Ratings based on 549 Verified Reviews

4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Bexley

served its purpose

Posted Apr 24, 2017
Pros: the room facilities
Cons: maintenance of rooms could be improved
Stayed for 1 night on a Saturday and as the title says, it served it's purpose, bed was comfortable and the room facilities were ok, television, kettle etc but the room needs a good clean, the edge of carpet didn't look like it had been vacuumed for a while and there was a layer of dust on skirting boards, and the shower heads need a good descale. We used the bar for a snack and the food was good and staff helpful. Breakfast was disappointing as eggs were all dried up on the self service trays
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Near to motorway and town

Posted Apr 10, 2017
Very nice , ate in the pub within, which was fine though a bit noisy with the football on all over the place
5 out of 5
Recommended
for Everyone
by A verified traveler from Yorkshire UK

Quality hotel with excellent facilities.

Posted Apr 2, 2017
Excellent service and facilities, could not fault in any way.
5 out of 5
Recommended
for Everyone
by A verified traveler from walderslade

We had a great time

Posted Mar 19, 2017
We had a brilliant time, nice pub and food, swimming pool excellent will definitely be returning couldn't fault it
5 out of 5
Recommended
for Everyone
by A verified traveler from Maidstone

Last minute guest.

Posted Feb 19, 2017
Booking online was a breeze. Met by lovely and very helpful staff upon arrival. Upgraded without asking. Lovely facilities. Access to restaurant, bar and gym etc. Great nights sleep. Couldn't fault my stay. Highly recommended.*****
3 out of 5
by A verified traveler from H

Bathroom dirty

Posted Feb 13, 2017
Staff were very friendly but room was very disappointing. Bath had black mould around taps and shower surround . Hair in bottom of bath and floor was still dirty . Sheets had been laundered but stains on sheets .
5 out of 5
by Ian

This traveler left a rating score only Posted Jan 21, 2017 on Hotels
5 out of 5
by Richard

very good staff frendly and helpful

Posted Jan 21, 2017 on Hotels
Exalant
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Amazing Hotel

Posted Dec 31, 2016
Pros: Room with the most comfortable be I have ever slept in
Cons: No
Location: Just outside Maidstone town centre - shopping - picture - bowling and many restaurants close to a massive Next store & Mote Park
Great location - access to Maidstone - ample parking - beautiful hotel firts class finish - modern & broght - spacious room with an amazing bed - so comfortable didn't not want to leave it 🤗5 Stars
4 out of 5
by Gavin

This traveler left a rating score only Posted Dec 30, 2016 on Hotels