Ratings based on 1,182 Verified Reviews

4.0 out of 5
66% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from south australia

Value for money

Posted Jul 23, 2017
It's conveniently located near the city but still in a quiet area. The staff are nice and helpful, the meals good even if a bit overpriced, the rooms are slightly outdated and cold. The bedding is not sufficient for winter nights, i was freezing even with the heater running all night. Not enjoying a goodnight sleep is a deal breaker for me.
Comment from Hotel Management
Aug 26, 2017 by Reception, Hotel Management
Hi Sabrina, We are sorry to hear that you couldn't get a good nights sleep, we are currently in the process of updating our rooms and this will including new bedding (including quilts for all beds) which will hopefully make winter nights a lot more bearable in the future. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Nice hotel close to city

Posted Jun 25, 2017 on Wotif
Pros: I liked the location of the hotel and that there was free parking for guests. I believe the cost of the room was clean, comfortable but affordable.
Location: City was within walking distance although I chose to drive.
Received my accommodation as a birthday present. Was able to go into the city to shop before attending a nearby wedding reception.
Comment from Hotel Management
Jun 29, 2017 by Reception, Hotel Management
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Close to City

Posted Jun 25, 2017 on Wotif
Pros: Easy parking and great location
Location: Very close to city and transport.
Had a wedding at National Wine Centre and we were able to walk there and back (approx 800m). Great location at a reasonable price.
Comment from Hotel Management
Jun 29, 2017 by Reception, Hotel Management
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
5 out of 5
by Silvana

Accommodation

Posted Jun 13, 2017 on Hotels
We found the room clean, comfotable and spacious. The accommodation could be updated. The location was quiet. The premise offer a restaurant. The meal cost were not too expensive but the breakfast was. $15.00 for cereal and coffee. It was a little away from CBD for eateries and bars. We were however satisfied with our stay. The air conditioning was noisy. It took a long time for hot water to run.
Comment from Hotel Management
Jun 29, 2017
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
3 out of 5
by A verified traveler from Melbourne

Good location

Posted Jun 5, 2017
Pros: Location
Cons: Bed not very comfortable
Good location, close to restaurants etc. Didn’t use all of the facilities the hotel offered. Overall the hotel OK
Comment from Hotel Management
Jul 22, 2017 by ., Hotel Management
Hi David, Thanks so much for your comments. Regards Carmel Reception
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
Nice hotel - great family room with lots of room and comfy beds. Restaurant downstairs had lovely food and was very child friendly.
Comment from Hotel Management
Jun 29, 2017 by Reception, Hotel Management
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vic

Good budget hotel

Posted Jun 2, 2017 on Wotif
Only stayed 1night on business. Bed comfy and room clean. Just very noise with water all night. Room service food was a great price and yummy
Comment from Hotel Management
Jul 22, 2017 by ., Hotel Management
Hi KCB, Thank you for your comments. Sorry to hear that your room was noisy with "water". Glad to hear that you enjoyed our meals. Regards Carmel Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

A pleasant surprise!

Posted May 27, 2017
Pros: It was convenient, had good off street parking & easy to get to our room. Close to the RAH.
Cons: When sitting on the couch we couldn't see the TV & the exhaust fan was very loud.
Location: We didn't get to have a good look as it was a medical trip, maybe next time.
We thoroughly enjoyed our stay. The Staff were very helpful with arranging a early morning Taxi & having our dinner sent up to our room.
Comment from Hotel Management
Jun 29, 2017 by Reception, Hotel Management
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good location near the city

Posted May 25, 2017 on Wotif
A relatively basic facility but clean and tidy with very helpful staff.
Comment from Hotel Management
Jun 29, 2017 by Reception, Hotel Management
Thank you for the nice review of our hotel. We look forward to welcoming you back next time.
3 out of 5
Recommended
for Everyone
by A verified traveler from South East

Great Location, but tired

Posted May 22, 2017 on Wotif
Location is great, but hotel rooms and pool area are tired and need some work.