COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Umalas Hotel and Residence

Photo gallery

Featured Image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
View from Room

Overview of Umalas Hotel and Residence

Umalas Hotel and Residence

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationFinns Recreation Club3 min drive
  • Popular LocationBatu Belig Beach4 min drive
  • Popular LocationPetitenget Temple4 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)29 min drive

Choose dates to view prices

About this area

Kerobokan

Located in Kerobokan, Umalas Hotel and Residence is in the city center and near the beach. Eat Street and Seminyak Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Finns Recreation Club and Waterbom Bali. Traveling with kids? Consider Bali Zoo and Splash Waterpark Bali. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Finns Recreation Club - 3 min drive
  • Batu Belig Beach - 4 min drive
  • Petitenget Temple - 4 min drive
  • Petitenget Beach - 4 min drive
  • Seminyak Square - 10 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 29 min drive

Restaurants

  • De Bistro Restaurant — 1 min walk
  • Kopi Langit at Rooftop — 1 min walk
  • La Casetta — 11 min walk
  • Susheria — 11 min walk
  • Livingstone — 14 min walk

About this property

Umalas Hotel and Residence

Family-friendly Kerobokan hotel in Kuta Utara, near Seminyak Square
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free beach shuttle. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 42 soundproofed rooms feature free WiFi and room service. In addition to kitchenettes with refrigerators, guests will find LCD TVs with cable channels and washers/dryers.
Umalas Hotel and Residence offers 42 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kerobokan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Umalas Wangi Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 3 km
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free beach shuttle
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: IDR 90000 for adults and IDR 45000 for children
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian
  • Japanese
  • Malay

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for IDR 350000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 90000 for adults and IDR 45000 for children (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one way)
  • Rollaway bed fee: IDR 350000.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Umalas
Umalas Hotel
Umalas Hotel Kerobokan
Umalas Kerobokan
Umalas Hotel And Residence Bali/Seminyak
Umalas Hotel Residence
Umalas And Residence Kerobokan
Umalas Hotel and Residence Hotel
Umalas Hotel and Residence Kerobokan
Umalas Hotel and Residence Hotel Kerobokan

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 40 out of 147 reviews
5 - Excellent 27%
Rating 4 - Good. 57 out of 147 reviews
4 - Good 39%
Rating 3 - Okay. 31 out of 147 reviews
3 - Okay 21%
Rating 2 - Poor. 12 out of 147 reviews
2 - Poor 8%
Rating 1 - Terrible. 7 out of 147 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

4.5/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
Stayed 4 nights in Dec 2019

2/5 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
Room was dirty, dark, floor was sticky
Stayed 3 nights in Oct 2019

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
Not for Recommendation.
In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Stayed 7 nights in Aug 2019

4/5 Good

Liked: Staff & service, room comfort
Nice stay in a calm area
Well priced hotel with very nice staff
Stayed 4 nights in Aug 2019