Ratings based on 105 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice Manor House stay

Posted Sep 21, 2016 on Hotels
The stay here was amazing. We loved the area and the hotel being an old manor house was beautiful. Our only concern was that the weather was getting cooler and the room was a little too cool during the day. In fairness, they do have an older system that only turns on for everyone and not on a room by room basis. The beds did have great comforters.
Comment from Hotel Management
Oct 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for you review and I'm so glad you enjoyed your stay. This time of year can be tricky when it comes to having the heating on or off, some days are warm while others are cool and rainy. I know the situation was rectified for you and hope it didn't affect your stay too much. Thanks again and warm regards Emer
2 out of 5
by A verified traveler

Not there yet

Posted Sep 16, 2016 on Orbitz
Pros: Staff, room size, setting
Cons: upgrades to fittings of rooms
Location: The location is very convenient to many attractions, and a bit removed from the fray. One does need transportation to enjoy fully the area's offering
The hotel has recently been purchased; its website is gorgeous! However, its appointments are in need of upgrade. We had heard that some of the (more expensive) rooms (We had deluxe double booked.) had been redone, but ours, while very large, was in need of refurbishment. The upholstery was stained and ripped; the wallpaper, too, was faded and patched, while the bathroom's more modern fixtures of hair dryer and fan were not working effectively. The historic manor home is beautifully set. Upon arrival, via the rutted drive, we were greeted by scaffolding outside our room and an apology note in the room -- no other consideration offered. The staff appeared hard working, helpful, and polite. The breakfasts were wonderful. Finally, this manor house may offer a lot of charm to ALL of its guests once the condition of the rooms has been addressed.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Elegant and convenient

Posted Sep 6, 2016
Pros: Staff, interior decoration, restaurant
Cons: A little worn in places, but improvements ongoing
Location: Very near to town, 15 mins on foot. Plenty to do in Killarney
A beautifully situated hotel with opulent interior, grounds are impressive, yet the hotel is very near to town. Rooms spacious and elegantly furnished. Staff are extremely welcoming and helpful, restaurant is very good..
5 out of 5
by Robert

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel centrally located in Killarney

Posted Aug 17, 2016
Pros: Everything.
Cons: n/a
Location: Touring the area.
Check in was simple, Staff was most helpful and friendly. Rooms were spacious and comfortable. Food was great. Near town of Killarney (15 minute walk) and central to Irish coast, Ring of Kerry, etc. I would stay there again!!
3 out of 5
Recommended
for Everyone
by A verified traveler from Gueloh, Ont, Canada

Easy walk into Kellarny.

Posted Jul 13, 2016
Unfortunately it had recently been sold and restaurant and other things were not up and running.
3 out of 5
by A verified traveler from Washington D.C.

Hotel condition has seen better days

Posted May 21, 2016
Aged furniture, TV didn't work in all three rooms, heating in one room did not work, irons did not work, heated towel racks did not work, worn carpets, pealing paint, and the hotel kitchen was under renovation (unable to eat dinner there).
2 out of 5
by A verified traveler

Cold needs repairs

Posted May 21, 2016
No heat in room. TV didn't work. Couldn't get windows closed. Bathroom floor very slippery. Very long time to get hot water to flow. Lounge furniture old and broken down. One of the food servers was rude. It was a lovely setting, but many upgrades needed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with wide open meadows

Posted May 20, 2016 on Orbitz
Cons: Room fragrance, beds
We had a wonderful time here! Very spacious room with absolutely gorgeous view - wide open meadows. Large window in room. The only thing that I didn't like is the weird smell/fragrance in room. And the beds could be improved. But the beautiful views, very cozy lobby and several living rooms to hand around. A huge sun room with very nice decor. Wide open meadows to walk around, very quiet and getaway from all feeling, there's even a swing under a tree!! And staff is super friendly and courteous. Their breakfast was good. Pancakes were just heavenly!
2 out of 5
by James

Posted May 11, 2016 on Hotels
The surroundings were beautiful, open fields surround the hotel. It's very quiet and quaint. the hotel is for sale and is desperately in need of some TLC; furniture, towels, robes are pretty worn. Staff is very nice but would not stay here again until it's been refurbished. Disappointed in hotel with little to no amenities.