A 4 Star behaving like a 5 Star
Posted Aug 22, 2016
Myself and my better half stayed two nights in the hotel, attending the wedding. The foyer is what you see when you first enter the hotel and it is really spectacular. Check-in was quick and painless and check out even more so. When checking out my breakfast was not on the bill, when I queried this, a quick check was done to try find the bill. The charge could not be found and was therefore waived. This is how a hotel is meant to be run, a minor error on their part, an empowered employee who could make a decision and problem solved. The rooms are big and spacious, immaculate decor and clean.