Ratings based on 1,949 Verified Reviews

3.8 out of 5
78% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler

Posted Sep 16, 2017
Small beach but lots to do and hotel grounds were beautiful
1 out of 5
by A verified traveler from Miami

Hotel in construction

Posted Aug 29, 2017
Staff amaizing, in the rest, beach bar, Liza entertainment realy good job and professional, but the hotel is in construction and renovation in all, and it is not good an relax.
5 out of 5
for Everyone
by A verified traveler from boca raton,fl

Great stay!

Posted Aug 29, 2017
Beautiful sunset, great staff, rented kayaks and had a wonderful time.
1 out of 5
by Danielle

Under Construction

Posted Aug 28, 2017 on Hotels
The entire hotel was under construction- not just a few rooms as Hotels.com suggested. First room was full of mold to the point it hurt to breathe. The second room was better but was missing hot water. We were woke up at 7am by loud music and banging from the workers. Every area of the was under construction- we mentioned our frustration for paying $300+ And the staff said their walk-in rate due to construction was $180. So we are pretty bummed that Hotels.com charged us way over the going rate for the hotel.
2 out of 5
by A verified traveler from SF bay area

rundown and overpriced

Posted Aug 23, 2017
major renovation during our stay with many facilities closed (gym, dining area). Of course it is very outdated and needs renovation, but they should have closed and done all at once rather than ripping off guests.
2 out of 5
by Alessandra

Posted Aug 9, 2017 on Hotels
The place is under construction and nobody ever told me until I got to the hotel.
1 out of 5
by kelly

Ruined our first vacation together.....

Posted Aug 7, 2017 on Hotels
I paid for a water view, but was placed in a room on the main floor overlooking a busy section of the recreation area. After standing and fighting they finally moved us, but to a room with dirty carpet, rusty metal frames and lamps in the room. Missing smoke detectors. The room smelled like mold and mildew and I had horrible allergies while in the room. I had to sleep with the sliding door open in order to be able to breathe. The hotel is in disrepair and is not in the condition that yoh see online. This is extremely overpriced and I wohjlf never stay here again- even if it was half the price!
4 out of 5
for Everyone
by A verified traveler from Miami

Excellent hotel place with a beautiful beach....

Posted Jul 23, 2017
We know the hotel since 2015, now is in a remodeling process, which was not clearly explained by Expedia when we made this year 2017 our reservation. Although it we had a good vacation according our goals of beach and serenity...
Comment from Hotel Management
Aug 14, 2017 by Audrey Gonzalez, Hotel Management
Dear Jorge & Magda, Thank you so much for your feedback, I apologize that it was not clearly articulated that we were under renovations during the time of your visit however It is a pleasure to read that you enjoyed the beach and serenity. We look forward to having you back in the future.
2 out of 5
by A verified traveler from Texas

One washcloth!

Posted Jul 22, 2017
Pros: Great view.
Cons: Housekeeping.
Location: Good location, lots to do, and lots of good restaurants.
Got into the room and found dirty, wet clothes hanging on the towel rack, including underwear from the previous guest, gross!! Days 2, 3,and 4 housekeeping provided 1 washcloth to go with the 3 bath towels and hand towels. It's a Hilton, having to go to the front desk to ask for washcloths is inexcusable! The beach bar that was supposed to be open until sunset closed much earlier! The refrigerator had food in it left by the previous guest. Needless to say, we will not be back!
3 out of 5
for Everyone
by A verified traveler from Miami

Nice beach and easy to dock your boat.

Posted Jul 19, 2017
The hotel staff was very nice and accommodating we took our boat down and it was easy to dock and the marina is very accesible from the hotel. The beach was very nice as well as the pool. The hotel is undergoing renovations which where very needed as the part we stayed in seemed very run down which was unexpected being that this is a Hilton.