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Hotel was nice. We found the menu a little pricey and beach chairs were always saved in the morning with towels and items. Guests would usually return about 3 hours later. Bar and wait staff were incredible, maintenance and check in staff not overly friendly.
I was given a room that was to close to the bar next door. The music wasnt that bad but the late night screaming of people was terrible. If I come again I will ask not to be so close to the bar.
Arrival was strange due to a road closure from Irma but once we got that figured out, all was well. Was hands-off but available management with some communication issues about check-in (was given wrong entry code and couldn't get in initially) but was resolved quickly with a couple phone calls.
Overall, really nice property. Temps were on cooler side and they did not seem to have systems or process to heat pool. Hot tub was cool water several days, then almost too hot to enjoy.
Great place to come and relax and enjoy the gorgeous views and weather. Great lay out of the rooms and the family areas. Thought we had missed housekeeping 3 days in a row but it was later told to me that housekeeping is only given to guests that stay for 7 days or longer😳. Luckily we are an organized ...
We just stayed in the bayview room. The door puts you right on the beach. There is a multiple places to eat within walking distance. Stopped here for a few days on our way to Key West and would stay again.
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