Villas in Key Largo

"Good"

"We have returned to this location not just for the beautiful location, but the staff each time they have made the experience one anticipated to repeat. Thank you!"

"Great room, food, staff! Whatever the highest rating is, that's what the Reefhouse deserves!"

"I wanted to wait before writing the review and honestly I wish I could rate it better - but I was left with a less than satisfactory opinion of Gilberts. The good - restaurant was very good, food we had was excellent and drinks were fairly priced for the Keys. The staff was very nice, especially Kevin and others we crossed paths with were great as well. The room was nicely sized and the bed was comfortable. The bad - there's a treatment plant at the end of the property that (depending on which way the breeze is blowing) - it stinks and is very noisy. It can make sitting outside the room impossible. The worst - the water pressure in our shower was the lowest I've ever experienced in 50+ years of travelling. I have walked through soaker hoses with more flow, it made getting rinsed - especially your hair, almost impossible."

"Staff was helpful. Parking was great"

"Very mellow atmosphere - no loud radios, no kids screaming although there were many families there. Restaurants were very good."

"Front desk guy was super rude, disrespectful and gross. We rented a room for 6 max capacity (suite) and he was only letting 2 stay and making us pay for the extra 4 people, completely ignoring the fact we booked a room for 6 max capacity. We tried every possible way to fix the situation, but he only showed a bad attitude and gave us the worst treatment we have ever received! Neither we nor our family and friends will ever rent here again! Avoid the bad experience and don’t go here! DO NOT RECOMMEND THIS PLACE. "

"We were a couple traveling with an adult family member and our room gave us privacy as the king size bed was upstairs with a full bathroom while the downstairs had a queen bed with half bath, kitchen, dining and a nice balcony looking over the water and boats passing by. Super clean unit with a kitchen equipped for 4 people. Plenty of parking. Too bad we were only there for a night as our final destination was key West. Next time we'll stay more nights!"

"This was our 25th wedding anniversary and a bucket list trip for us. We had roaches in our room in the room next to us had a dog that would bark at all hours of the night. We went to the front desk and called several times to no avail. Finally, on our third night they said the next morning they would deep clean our room and spray it for bugs. They never did. M when we arrived Our sheets had black stains on them and they were never changed. Our shower had rocks and sand in. It was also never cleaned. Valet parking is a joke. The literally parked our car along side of the highway. Upon checkout, I was so frustrated and disappointed I brought them one of the bugs. At that point, they comped our room charges, which honestly is a bare minimum of what they could’ve done.. but they never removed our breakfast charges which we had prepaid for as part of our reservation. Honestly, we could’ve stayed at a La Quinta and been treated better"