- Disliked: Cleanliness, staff & service
They gave my reservation to another person! We walked into our room and someone was already in it! She claimed she has same name as me! hey never asked her for an I’d, after over an hour a manager came and gave us an “upgraded room” that had a broken mirror, was in front of an elevator and had damp, stained mildewed carpet. (It was the only room available the hotel was completely booked.) we were late to a wedding. In the end they only waived resort fee but it was an awful experience. We won’t be going back!